Well Worth It!
"I have 3 rescue cats. All of them young and related. They are indoor only cats but that doesn't mean they don't have accidents, illnesses, and regularly need to see their Vet for wellness visits. I learned a long time ago that you need to have really good pet insurance. Pets Best is by far the most comprehensive pet insurance I've had. They are very transparent with your costs and reimbursements. They are easy to get in touch with for assistance and I find filing a claim online to be simple and straightforward. My male cat dislocated his knee and had to have major surgery which was expensive. Pets Best covered this. We have no idea how he did it but at 2 years old, he clearly believed he could fly. Perhaps he had to learn the hard way that he's not a bird. His mother and sister suffered from urine crystals and we have been working with our Vet to clear this up as the little girl cat developed stones, which is quite serious. Pets Best covered their tests and medications which is substantial. Pets Best is an essential for my ability to take care of my cats. They allow me to keep my fur babies in excellent health. I am very pleased with their service. "
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Osteosarcoma
"My dog Fiona was diagnosed with osteosarcoma which is a devastating diagnosis, but Pets Best has been there all along, first for the amputation of her leg and then for the chemotherapy. Fiona is tolerating chemo well and is headed into her last round. Pets Best reimbursed 90% of her amputation and 90% of each of her chemo treatments and the money was deposited in my account before my credit card was due. Fiona and I are very thankful that we chose Pets Best. It has allowed her to live a longer quality life and we are very grateful for that.
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Dont get pets best.
Taken over a month to process a claim twice. Denied both times anyway. No active customer support. Attempted to call multiple times. Just ended up waiting for half an hour and hanging up. Explanation of denial left to the customer to dig through lengthy legal documents to understand. It seems like if its going to cost the insurance any amount of money more than youre giving them its denied. My policy said it included prescription medication but was denied because of a loophole classified as cruciate ligament. Just not happy at all.
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Lucy
My 5 year old chocolate lab Lucy had TPLO surgery after a cruciate tear to her knee. I have had the accident only policy for about 5 years. My policy has a $250.00 reducible and 90% pay. The claim was easy to file online and they were easy to speak to by phone. My claim was processed very quickly and I had my reimbursement in about 5 days after filing it. I am so glad I had this coverage and am very happy with this company.
- INSURER:
ASPCA
- VETERINARIAN:
Uinta Veterinary Clinic
- POSTED: 04/21/2024
- BY: Marjean
- BREED: Labrador Retriever (Chocolate)
- AGE OF PET: 4 - 6
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Cancel, not here to take care of you or your pet.
I work in healthcare. A deformity that the animal was born with should NEVER be considered pre-existing. We rescued my dog and didn’t know what was wrong with him, we were told it was a broken bone that healed wrong initially, but because we had diagnostic tests done now it’s considered preexisting even though it is a VERY common deformity. It’s said that this claim was denied, it shows you are not in it to take care of your customers. I’ll be cancelling my policy as it’s obvious that you’re not in it to take care of members.
- INSURER:
Pets Best
- POSTED: 10/20/2023
- BY: Janette
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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Excellent Insurance
I purchased this insurance knowing my little dog would need his teeth cleaned. So far this insurance is definitely worth it. They paid a substantial amount towards his teeth cleaning. The customer service is great. They are very nice and easy to work with. The claim process is super easy and payment gets deposited right to your account. Love it! I’m very happy with my decision to purchase Pets Best Insurance.
- INSURER:
Pets Best
- VETERINARIAN:
Lander Valley Animal Hospital
- POSTED: 09/24/2023
- BY: Sherry
- BREED: Morkie
- AGE OF PET: 0 - 3
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We couldn't do without Trupanion!
Trupanion has been a blessing for us. My claims get filled promptly. This is a great company for pet insurance.
- INSURER:
Trupanion
- POSTED: 01/10/2023
- BY: Mary
- BREED:
- AGE OF PET: 0 - 3
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Simple and speedy!
Simple process, and quick response. Check was received in less than two weeks from submittal. Great - thank you!
- INSURER:
Trupanion
- POSTED: 09/29/2022
- BY: Constance
- BREED:
- AGE OF PET: 0 - 3
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Can't/won't process a claim
Terrible service, inefficient and dysfunctional website, fails to resolve issues and constantly promises claims are being processed. They're either frauds or idiots, stay away from Pumpkin Pet Insurance.
- INSURER:
Pumpkin
- POSTED: 08/10/2022
- BY: Patrick
- BREED: Chiweenie
- AGE OF PET: Over 11 years
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