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My senior retired greyhound is living her best life with weekly acupuncture and gym work. I can have the peace of mind knowing she is getting the care she needs to live a healthy and active life with PetsBest coverage. They offer a variety of coverage choices so I can pick which one is best for her and which is best for my younger grey."

A claim was denied as a preexisting condition, it was not, there should be an option to communicate regrading a claim and the decision.

Pets best took a lot of stress off me so I could care for my pug

I had (sadly passed recently) an 11 / 12 year old Chihuahua who had cancer. Pets Best helped me with the claims process. They did all things & sent a Sympathy card after learning my pet passed. I truly recommend this company. Just ensure to get the coverage you feel meets what you can afford. Pets Best will do the rest!

Met Life is wonderful. It has more than paid for itself. It’s the only pet insurance I could find that covers dental cleanings! It takes a little longer than 5-10 days for a claim to be processed, but I always know they will take care of us.

Staff not friendly at all. Snobby attitude. I always feel rushed leaving outta there but you pay so much. Feeling like you’re just a number. There nice to who the want to be nice to.

After review of all the Pet Insurance options on the market, I decided MetLife Pet provides the best coverage for a reasonable cost. The mobile app is great! Easy to submit claims. My most recent claim for routine vaccines was processed in 2 days. Reimbursement paid directly to my account.

Every claim that i submitted was handled quickly and efficiently. I received the amount I expected based on my coverage. I recommend this insurance highly.

I took my cat, glitter to her yearly checkup and got majority of the expenses back from lemonade!

Our 3 month old puppy had an episode of a possible seizure. The vet could not be sure what happened, but we thought we were going to lose her. The vet put her on an IV, gave her oxygen, did a blood test and dexamethazone injection. She stayed at the vet for 4 hours and she recovered. The cost totaled $578.85. We filed an insurance claim with Trupanion and provided the vet invoice along with the blood test analysis. Trupanion requested vet notes. We provided what notes existed and Trupanion denied the claim, they felt what was provided was not sufficient. I then called Trupanion to cancel the insurance. They extended my monthly payment due date to resolve the issue. Never heard from them and the extension passed and they charged me another month premium. I called again, for the fourth time and demanded they cancel the policy as they continued to try to stretch it out. Trupanion is unethical and not a business I would ever do business with. This was a totally legitimate claim and they kept saying they needed vet notes which I repeatedly told them they didn't exist. It is just their way of denying the claim.