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Pets Best has been Great for us. We have two dogs covered with them, have filed claims on both, and never an issue. I go into my account, file a claim, I'm notified that they processing, a couple days later I'm notified that it was approved, and a couple days later the money is in my bank account. I'm so glad we picked Pets Best from all the insurance options, so easy to work with.

I'm sorry I left my other pet insurance for Pet's Best. I'm paying a monthly premium and my cat got sick. They haven't paid a dime to me plus they won't reimburse for his medicine.

My Dog Mack had a foreign body removal from his stomach and small intestine. “It’s our Mack he’ll be fine- this is one expensive peace of mind trip” we had thought taking him to the ER. Our hearts sunk hearing the doctor say “this is a worst case scenario, and becoming increasingly time sensitive.” Of course we immediately allowed him to be triaged into surgery and the scariest 48 hours of my life to follow waiting to hear if he’ll be stable enough to come home. Luckily he survived - as Mack does- and is back to being his goofy self (even while heavily medicated). Just shy of a 10k predicament all said and done. Thanks to pet insurance we will be reimbursed 70% of total cost (a coverage plan that’s customizable and that I selected). I’ve heard everything about having pet insurance “it’s a waste of money” “they won’t cover everything” “what if I never need it and waste all this money” I can promise you that $45 a month (less than a night out) is a lot less noticeable than thousands of dollars staring you in the face. You cover your car not knowing if it’ll ever be in an accident - you cover your house not knowing if it’ll burn down or not - you cover yourself although you could be healthy more than not - why not cover your most precious asset? ❣️ The biggest thank you to @petsbest for giving us some financial peace of mind and helping us care for our boy the way he needed. I will recommend this company for life!

My 8-year-old Havanese (aka "circus dog" – always jumping) lived life on easy mode… until last year. First, he got Lyme disease, then a mystery limp. Vet ran all the tests, found nothing, but the bills sure found me. Healthy Paws covered its share in a few weeks - which is reasonable given that this was his first insurance claim. Then, plot twist: orthopedist discovered that he had an ACL tear. Surgery needed ASAP. The bill? Yikes. Healthy Paws? BOOM – claim paid in 3 days! Faster than my dog can steal a treat. Pawsome service! Keep up the great work, Healthy Paws! 3 slobbery kisses from my pup! 🐶

Pets Best is absolutely the best! Easy to file a claim and quick turnaround

Rate was increased prior to my first claim. Made first claim Feb 2025, Many exclusions, a lot of charges going towards deductibles.

I truly love Petsbest. They are quick, easy to use, and so helpful. Customer service is excellent as well with an issue I had. I recommend Petsbest to everyone I know. Thank you guys!

This is the second time in two years that our dog has needed a major surgery. First he had a spinal surgery, and recently knee surgery. If it weren’t for Healthy Paws insurance (that we’ve had since we first got Murphy) we would never have been able to afford to give him the care he needed. I couldn’t be more grateful. Thank you Healthy Paws. Also, submitting claims is so easy and every time I’ve been refunded within a few days.

"We got a new puppy last year and decided to get pet insurance just in case. Bowser got sick (coughing and vomiting). We had to take him to the vet where they kept him for 2 nights while running tests. It was super easy to submit the claim and heard back sooner than I expected with a detailed claim summary about what was covered, I'm very glad we decided to get the insurance and didn't have to worry about how bad the vet bill was going to be while we were worried about our sick fur baby being sick. "

Healthy Paws response to claims is exceptional. Our submissions are reviewed, approved, with reimbursement deposited in our bank within days. Customer service has also routinely emailed us to follow-up on our pets' treatment and see how they are feeling/healing. Customer service is fantastic and it's clear we're more than a number. We are extremely grateful for our coverage and one less worry when dealing with our pet's illness. We routinely recommend Healthy Paws to friends and coworkers and will continue to use for all our future pets.