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I adopted my Meow in March from a private party who said she was in great shape other than needing one updated shot. I immediately set her up with a veterinary clinic and purchased a Met Life insurance policy. After giving her a few weeks to adjust to her new home I took her in for a complete examination and was told she was healthy but needed her teeth cleaned and a couple extractions. When they sedated her for the teeth cleaning and extractions they discovered she had resorptive dental lesions throughout her mouth, a very painful condition, and would need to have a full mouth tooth extraction which must be done by a dental specialist. Now that she is no longer in pain she acts like a kitten even though she is 6 years old. The total for everything came to over $6,000 dollars and Met Life covered 80% after the small deductible. The claim was handled promptly and the Met Life employees were courteous and very helpful. I’m so thankful l have Met Life coverage for my Meow.

I recently used the PetsBest mobile app to submit a claim for my cat's illness visit to her vet. The process was incredibly easy and took mere minutes (if that). I was pleasantly surprised that my reimbursement check arrived in less than a week. Almost everything from the visit was covered, with the exception of two prescriptions. I agree that they shouldn't have been covered; in hindsight, I should have declined those prescriptions by the vet as I didn't use them (which is on me, not PetsBest). I'm very happy with PetsBest and highly recommend them.

MetLife is no different from any other insurance scam. I was referred to a specialist’s to finally figure out why my cat keeps vomiting and and $3300 later we received our diagnosis along with a denied claim because it’s a “pre existing condition”. They covered the POC visit for this issue but as soon as a specialist is needed it’s pre-existing? I am cancelling my policy and not getting pet insurance again, total scam.

Claim processing always takes minimum 2 weeks and sometimes more. They are fairly slow to reply to email as well when it’s about claims. So far they’ve been reimbursing claims as expected but it’s just a very long wait. Also sometimes the agent on the phone is just wrong. I’ve asked if I could submit a claim for a past policy, and they said I couldn’t. However that wasn’t true, so long as the claim is made within 90 days of service and the past policy was active during that service date, it should be accepted.

Took a month to resolve a simple ER visit for a suspected ingestion of a toxic substance. I had to go back to the clinic 2 times for more “info”. Wasn’t reimbursed for anything as it was all applied to the deductible. Any money you save on claims will be gobbled up by Pets Best. A complete ripoff.

I can't say more about Pets Best Insurance. They not only provided coverage for a genetic issue but they paid the claim within a week after submitting it. The app makes it super easy to submit claims. I am so happy with them that I convinced my aunt to get insurance for her pet. This is a great company. I am used to people insurance and thought they would pre approve the surgery. That gave me a little cause for concern, that there would be some loophole the company would find to not pay me, but I was completely wrong. They went above and beyond to get me reimbursed quickly.

Many Pets has been so awesome! What's really nice is they give you a break when it comes to pre-existing conditions. Meaning after so many months not having any issues, they wipe the slate clean and it's no longer pre-existing. Cooper has been doing well with not having to go to the vet for his allergy (pre-existing) issues. The customer service is the best I've ever dealt with. and I've been with a few other plans. So YES!!! on "Many Pets" they are in my book one of the best Pet Insurance companies out there!!!

We adopted our ACD mix as a puppy and signed up for Nationwide pet insurance right away, and I am grateful we made that decision to this very day. Our pup, Sprout, was diagnosed with idiopathic epilepsy shortly after his first birthday and Nationwide has made managing this tough illness so much easier financially. They have covered numerous ER/ICU stay when his cluster seizures have gotten bad. Not to mention MRIs, spinal taps and coverage of the many prescription medications we've had to use to control Sprout's seizures. Sprout is 4.5 years old now and Nationwide has supported us every step of the way. I highly recommend them to all of my friends/family with pets.

My pup is (luckily) super healthy but her joints keep having issues...and that's not cheap! Healthy Paws has processed her vet bills super quickly and easily without any hassle or questions. I happily pay the monthly insurance bill for Healthy Paws because of how much I appreciate their customer service and support!!

Very happy with Many Pets so far! Cooper had previous allergy issues before signing up with them, but after 18 months with no vet visits re: allergies, Many Pets accepted a claim after 18 months from sign up. I don't think any other insurance provider has this program. They also cover a bit for Dental. Cooper had to have extensive dental work (root canal) totally covered up to 90%. I am so far very pleased with this Pet insurance and customer service is SUPERB!!! When you talk to someone, they don't sound like robots. They sound like people that really know and believe in what they are talking about. It's a great company