Post surgery
Highly recommend Heathy Paws to anybody that owns a dog. My dog has undergone 2 surgeries in the past 6 months. The ease of filing a claim helped during this stressful time. Excellent customer service representatives. Reimbursements for my claims appeared in my bank account within days.
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Quickest Claims Process
I have had Pets Beat insurance for both my dog and cat since we adopted them as babies. We’re going on 5 and 3 years respectively for both of them. I’ve had all my claims processed so quickly and efficiently with every claim I’ve made- surgeries, ER visits, and other illnesses. They are really the best in pet insurance!
- INSURER:
Pets Best
- POSTED: 12/13/2024
- BY: Taylor
- BREED: Other Mixed Breed
- AGE OF PET: 4 - 6
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horrible expereince
I had healthy paws years ago for our previous pets and it was great, but I got it for our 2 new cats and so far it is has been horrible. Every single claim they reject for reasons that don't make sense. (They either say it is preventative when it is a test for symptoms) or they say it was during our waiting period when it was weeks after. Or when I send vet records (what the vet gave us) they say it isn't the correct records. Clearly just trying to give the run around and not pay. Really disappointed.
- INSURER:
Healthy Paws
- POSTED: 12/13/2024
- BY: Nicki
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Sick dog
Easy claim filing, quick pr and quick covered expenses deposited in account
- INSURER:
Pets Best
- VETERINARIAN:
Wilvet South
- POSTED: 12/07/2024
- BY: Christina
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Satisfied customer
Pet's Best has been covering our two dogs from the time they were puppies, almost 5 years now. Pet's Best has always come through and handled the claims just as they advertise, I recommend them highly to everyone I know.
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Invaluable!
I love Pet's Best insurance! They have always paid out on our claims without much of a fight. I have been a Pets' Best policy holder for 20 years and will continue to keep my pets insured with them as long as I have animals. =)
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Easy and excellent service
"I've had Pets Best coverage for my last 3 dogs. Filing is easy - done by my Vet's office. Reimbursement is quick and deposited automatically to my checking account. I'm very pleased with them. In on-line ratings they are one of the top-rated pet insurances.
Cammie B."
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Great service
I adopted my Meow in March from a private party who said she was in great shape other than needing one updated shot. I immediately set her up with a veterinary clinic and purchased a Met Life insurance policy. After giving her a few weeks to adjust to her new home I took her in for a complete examination and was told she was healthy but needed her teeth cleaned and a couple extractions. When they sedated her for the teeth cleaning and extractions they discovered she had resorptive dental lesions throughout her mouth, a very painful condition, and would need to have a full mouth tooth extraction which must be done by a dental specialist. Now that she is no longer in pain she acts like a kitten even though she is 6 years old. The total for everything came to over $6,000 dollars and Met Life covered 80% after the small deductible. The claim was handled promptly and the Met Life employees were courteous and very helpful. I’m so thankful l have Met Life coverage for my Meow.
- INSURER:
MetLife
- POSTED: 09/17/2024
- BY: Jean
- BREED: Mixed Breed
- AGE OF PET: 4 - 6
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Quick and Easy!
I recently used the PetsBest mobile app to submit a claim for my cat's illness visit to her vet. The process was incredibly easy and took mere minutes (if that). I was pleasantly surprised that my reimbursement check arrived in less than a week. Almost everything from the visit was covered, with the exception of two prescriptions. I agree that they shouldn't have been covered; in hindsight, I should have declined those prescriptions by the vet as I didn't use them (which is on me, not PetsBest). I'm very happy with PetsBest and highly recommend them.
- INSURER:
Pets Best
- POSTED: 08/22/2024
- BY: Tanya
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Be Careful With Metlife
MetLife is no different from any other insurance scam. I was referred to a specialist’s to finally figure out why my cat keeps vomiting and and $3300 later we received our diagnosis along with a denied claim because it’s a “pre existing condition”. They covered the POC visit for this issue but as soon as a specialist is needed it’s pre-existing? I am cancelling my policy and not getting pet insurance again, total scam.
- INSURER:
MetLife
- POSTED: 05/21/2024
- BY: David
- BREED: Savannah
- AGE OF PET: 4 - 6
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1 comments
POSTED: | BY: The Healthy Paws Team
Nicki - We’re sorry for any frustration during the recent processing of your claims. After a thorough review of your account, there was some confusion regarding the notations in your pet’s medical records. Our team reached out to your veterinarian for the necessary documents for clarification. Our team worked with a senior claims processor and your claims have been processed. The denied claims you spoke of in your review were also appealed and processed.