Claims
We have submitted a few claims for our Rottweiler puppy over the past few months. Every time the claim was reviewed, processed and refund deposited within a week. The one time the claim center needed more information they emailed me and I sent the additional information and the claim was processed! Excellent customer service and claim processing dept!
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Senior dog
MetLife Pet has covered both of my 11 year old dogs. The claims process is easy to use. They are great about staying in touch during the process and the time between submittal and reimbursement was very reasonable. I recommend the coverage for dogs of any age.
- INSURER:
MetLife
- POSTED: 04/23/2024
- BY: Michael
- BREED: American Pit Bull Terrier
- AGE OF PET: Over 11 years
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Best pet insurance ever
They make having pet insurance a breeze. It’s not a hassle and so easy to get reimbursed
- INSURER:
Lemonade
- POSTED: 04/15/2024
- BY: Lyric
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Zips TPLO surgery
Never thought having insurance and a pet would come in handy, Zip hurt her leg playing outside and thank God I had Trupanion insurance, the claim process was easy and I would recommend it to all pet parents. Also Thanks Dr. Nenninger at Wewoka Animal Hospital in Oklahoma for taking care of my girl!!!
- INSURER:
Trupanion
- VETERINARIAN:
Wewoka Animal Hospital
- POSTED: 12/20/2023
- BY: Priscilla
- BREED: Australian Cattle Dog
- AGE OF PET: 4 - 6
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I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed.
I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed. It helped financially significantly. I called the phone line 5-6 times during the process and each time everyone was very considerate, kind, helpful, and seemed to care about Ventureâs well being. They answered every single one of my questions until I understood everything. Outstanding service.
- INSURER:
Trupanion
- POSTED: 06/07/2023
- BY: Taryn
- BREED:
- AGE OF PET: 0 - 3
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Maya
Explanation from enrollment employee
- INSURER:
Trupanion
- POSTED: 05/31/2023
- BY: Barbara
- BREED: Shetland Sheepdog
- AGE OF PET: 0 - 3
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Because you are AWESOME!
Because you are AWESOME! You listen, You respond in kindness, you care.
- INSURER:
Trupanion
- POSTED: 05/23/2023
- BY: Regina
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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Trupanion is the Best
Trupanion always promptly and efficiently processes the claims we submit! They are the best and have been their for our senior dog through every surgery!
- INSURER:
Trupanion
- POSTED: 05/16/2023
- BY: Kathy
- BREED:
- AGE OF PET: 0 - 3
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Awesome
The process was very simple
- INSURER:
Trupanion
- POSTED: 05/12/2023
- BY: Betty
- BREED: Pembroke Welsh Corgi
- AGE OF PET: 0 - 3
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