Grateful for great coverage!
We are so grateful for the coverage that Healthy Paws has provided for our amazing dog, Wally. We didn't know what was wrong with him but he was limping and stiff and lethargic, and it was getting worse. It turns out the vet had to do lots of (expensive) testing but they found out that he had TWO tick-borne illnesses! We would never have known if we hadn't been able to get the blood tests. Healthy Paws helped cover the costs, the process is so easy via the app, and Wally is already feeling tons better and on the road to recover and returning to his sweet silly self. Thank you, Healthy Paws! I would highly recommend.
- INSURER:
Healthy Paws
- POSTED: 04/09/2025
- BY: Jocelyn
- BREED: Other Mixed Breed
- AGE OF PET: 4 - 6
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Awesome Company
I’ll keep it short. Enrolled my boy at five months old, he’s now almost 7. In his short life he’s had two ER visits and a lifetime of asthma, requiring not-cheap meds. Healthy Paws has completely lived up to their promises. Of the $3300 I’ve put into ER visits I’ve gotten my covered 90% back without questions, and my boy’s asthma meds, which these days cost me $175 every two months, are 90% reimbursed after my deductible, again, no questions asked.
The best part - I’ve not had a single claim take more than 24 hours to be approved and I get my direct deposited reimbursement the next day.
After 6 years I’m so far ahead they’ll be in effect paying my premiums for another few years before they will sniff making a profit from me. Bad for them, good for me.
I can’t describe how not worrying about the cost of vet visits for illness or injury is much less stressful knowing I’ve got these guys behind me. Having an unhappy critter is bad enough. These guys take the financial stress completely away.
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Very Fast
I submitted a claim for my dog eating a chicken bone. The entire process was quick and efficient. They explained what was paid, what wasn't and why (deductible, co-pay, etc)
- INSURER:
Pets Best
- POSTED: 02/01/2025
- BY: Magnolia
- BREED: Other Mixed Breed
- AGE OF PET: 0 - 3
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Awesome Company!!!
Pets Bets gets Exceptional scores from me all around. Filing a claim is super easy, understanding the payout/deductible system is also easy; but if you need help, friendly and knowledgeable customer service is always there to help. Monthly prices, plan options and deductibles cannot be beat! Create the plan that works best for you and your pupper (pet). Very, very happy with Pets Best!
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Legitimate Claims Denied and No Process to Dispute or Reconsider
Pets Bests denied a legitimate claim for coverage on the basis that it was a pre-existing condition. It was not. The website offers no ability to dispute a denial and erroneous explanation of benefits. Individuals are directed to call a customer service phone number that is not answered by anyone, even AI. Instead, a text message is sent instructing you to go to the website, or call the same customer service number that is not answered. You are placed in a loop that appears designed to frustrate individuals and avoid responding to inquiries. Pets Best provides no ability to dispute a claim and offer no actual customer service. This is contrary to insurance industries standards.
- INSURER:
Pets Best
- POSTED: 12/12/2024
- BY: Denise
- BREED: Other Mixed Breed
- AGE OF PET: 7 - 10
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Insurance works!
I've had this insurance for my dog for about a year now. So far, it has covered 2 annual exams and one emergency visit. Submitting a claim is easy but must be done on your phone (so if you're not technically savvy it may present challenges). Payment is quick and directly to my attached bank account so no waiting around for checks to deposit. On top of that, they cover my veterinary clinic, which I love, so all the better. Definitely worth checking into if you have pets.
- INSURER:
Lemonade
- VETERINARIAN:
Northview Animal Hospital
- POSTED: 03/21/2024
- BY: Dia
- BREED: Boxer
- AGE OF PET: 4 - 6
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Harley
An ER visit and five nights in the hospital saved our sweet little girl. She was diagnosed with an autoimmune disease which doesn't have a high survival rate...excellent care by the ER doctors saved her life. Treatment is ongoing and thankfully, we have pet insurance with Healthy Paws. Reimbursement has been speedy and the follow-up exceptional. I never expected an insurance company to ask how our girl was feeling. I highly recommend Healthy Paws!
- INSURER:
Healthy Paws
- VETERINARIAN:
Roadrunner ER Veterinary
- POSTED: 09/11/2023
- BY: Cindy
- BREED: Malti-Poo
- AGE OF PET: 0 - 3
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Quick processing
Accessibility - customer service is superb.
- INSURER:
Trupanion
- VETERINARIAN:
TLC Pet Hospital
- POSTED: 06/29/2023
- BY: Karen
- BREED: Domestic Short Hair
- AGE OF PET: Over 11 years
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Because coat has gone up so much the past two years .
Because coat has gone up so much the past two years .
- INSURER:
Trupanion
- POSTED: 06/08/2023
- BY: Julianne
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Great Pet Insurance Company
Very easy to submit claims and quick turnaround on approval.
- INSURER:
Trupanion
- POSTED: 05/30/2023
- BY: William
- BREED:
- AGE OF PET: 0 - 3
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