Find and read reviews with confidence

I have a Bichon/Shitzu (8 yrs) and Havamalt (3 yrs) Both have environmental allergies. Both have been insured by Pets Best since they were puppies. I have found that if I provide the correct paperwork, they process claims quickly and with little fuss. If I need to call about something, their customer service folks are professional, polite and helpful. I would recommend Pets Best to anyone.

I was very pleased with my refund from my pets claims.

Tried MetLife because I googled good pet insurance, boy was I wrong! I turned in all my receipts on everything and my veterinarian office sent in the soap reports and everything was denied except 3 claims, all her heartworm and flea medicines denied , pain medicine denied because she had surgery and it was over $ 4000.00 which I paid out of pocket because that surgery was done before I got pet insurance but the veterinarian gave her a pain reliever 5 months after the surgery because she evidently stepped in a hole on the surgery leg and he gave her medication but they once again said pre-existing, her stepping in a hole is not pre-existing, they took my my hard earned money every month so to me that’s a pre-existing lie when you continue taking money out of my account and know damn well you buying all my claims, I will be contacting BBB and believe me I had several people asking me about this company and today I called each one of them personally and told them to run and never ever deal with this company, that are crooks and scammers just out to take people money, I should have known it was to good to be true something told me not to I should have went with my first intuition! I can’t even imagine all these 5 star reviews are true, I would like to take them to court, the ones who have been scammed need to ban together and sue them!

I have had trouble being reimbursed for anything and everything. They consider an ear infection a preexisting condition. They have denied everything I have sent in.

Highly recommend Healthy Paws Ins. Submitting a claim is easy. Received reimbursement for claim within 5 days. Recommend direct deposit as you can receive the reimbursement earlier than 5 days. No hassle at all from them. They even check on the health of your pets.

People who get pet insurance usually want something they can rely on to be there when their little child animal gets sick or hurt, knowing they are unable to afford the vet bills. In this case, PetsBest is a huge scam taking over a month just to deny all my claims from taking my dog to the vet from being very ill. Causing another round of bills to come by to collect just so they can take their time and say no while cashing out my monthly bill.

Game changer. We have 3 dogs, all of them have a plan with Healthy Paws. Recently, one of our dogs underwent a major surgery that was extremely expensive. Decisions have to be made quickly and cost is always a factor. However, that's why we got insurance in the first place. Healthy Paws covered 80% within about 10 days of the initial claim and continue to cover 80% of her medications afterwards. Their customer service is excellent and they genuinely care about your pets. We are so grateful for everyone at Healthy Paws. I wish human health insurance was this good!!

i sure wish my medical insurance was as good as Healthy Paws, paid within one week of claim, probably been quicker if i had auto deposit instead of a check. Outstanding-----GOOD JOB GUYS!!

I have had Nationwide for several years and so glad I do. I have been able to provide necessary healthcare to my puppies that I wouldn’t have been able to without.

Purchasing Pets Best was one of the best decisions I ever made for my dog and my wallet! The plan I chose covers 90% of all accident and illness after a $250 annual deductible, with an unlimited annual cap. The benefits have paid for the low monthly premiums many, many, many times over the the life of my dog. And, unlike most insurance plans these days, the Pets Best explanation of benefits is always 100% accurate - I never find any inappropriate denials or incomprehensible language, so I never dread having to argue about coverage with an anonymous representative speaking a language different from mine! Pets Best has really come through for us and I am really very grateful - I only wish I had also purchased the wellness benefit when my pup was a baby! Thank you Pets Best! You’re stuck with us!