Rates have doubled
This was a bait and switch. At sign up in 2022 I was quoted $86 for two dogs. At my first renewal in 2023 that was raised to $136. Renewing again in 2024 and it is $185.
Our premium more than doubled in 24 months.
I can’t switch because of the dogs now has a pre existing condition, so I’m stuck with these high prices that are way above market.
Do not buy Embrace.
- INSURER:
Embrace
- POSTED: 10/02/2024
- BY: Ryan
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 4 - 6
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New Accounts
I just recently changed my pet insurance from many years with Nationwide to MetLife. Wow. What a difference in premium costs for each of my 5 pets and in customer service. Comparing both companies benefits and coverages, MetLife is superior. Customer service with MetLife is also significantly more professional and compassionate. I am very pleased with my decision to change, so far.
- INSURER:
MetLife
- VETERINARIAN:
Soldotna Animal Hospital
- POSTED: 03/11/2024
- BY: Lila
- BREED: Calico
- AGE OF PET: Over 11 years
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Worst Pet insurance ever
Dropping this insurance and finding a better company. Over 2 years of paying for coverage. First issue has been a nightmare!
- INSURER:
Trupanion
- POSTED: 10/23/2023
- BY: CindyLou
- BREED: Brussels Griffon
- AGE OF PET: 0 - 3
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Thank goodness I had pet insurance!
My Oscar is my "heart" cat. He is so loving and has quite literally saved my life, (woke me up in the middle of the night tapping my face, alerting me to a blood sugar level of 40). I won't lie...I has recently been grumbling about how much I was paying for pet insurance on my three cats, and was thinking I could just put that premium into an interest bearing savings account. Well let me tell ya, there is no way I'd have had enough to cover Oscar's bill to save his life! It was many thousands of dollars and the insurance paid 90% of it. I'm so GLAD I'd paid for their insurance for so long! I won't be grumbling about it again, I can tell you!
- INSURER:
Trupanion
- VETERINARIAN:
Tier 1
- POSTED: 08/22/2023
- BY: Karen
- BREED: Domestic Medium Hair
- AGE OF PET: 7 - 10
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Absolutely the worst company imagineable
This company is so bad it's just a scam. I have 17 animals insured through them. In a year they have paid ONE claim and then they sent a letter requesting the money back, saying they made a mistake.
Heading to my state insurance commission to file a complaint about this terrible company.
- INSURER:
MetLife
- POSTED: 06/12/2023
- BY: J
- BREED: Abruzzese Mastiff
- AGE OF PET: 0 - 3
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Love everything about Trupanion.
Love everything about Trupanion. Been extremely easy and great to deal with
- INSURER:
Trupanion
- POSTED: 05/28/2023
- BY: Jody
- BREED:
- AGE OF PET: 0 - 3
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First claim experience
It took a very long time to process. This was our first experience with a claim and Iâm sorry I was not impressed. It felt like you were looking for reasons to not cover the claim.
- INSURER:
Trupanion
- POSTED: 05/26/2023
- BY: Sue
- BREED:
- AGE OF PET: 0 - 3
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Great Experience
I've unfortunately have had to file a few claims this year, but each time the process is extremely simple and relatively quick. I upload my documents and I have resolution within 7 business days. Their customer service when enrolling was absolutely top-notch, very warm and knowledgeable. They answered all my questions and the policy I received was very clear and thorough. However, I've haven't had to use their customer service for any issues yet. So far, really great experience.
- INSURER:
MetLife
- POSTED: 05/18/2023
- BY: Jennifer
- BREED: Cardigan Welsh Corgi
- AGE OF PET: 0 - 3
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Pets Best is Truly the Best!
Super easy from the start to my first claim being processed. They have a great online App that I loaded onto my phone that allowed me to see any updates on my claim, policy information, and much more. When I filed my first claim, I received an email right away telling me it was in review. Then I received another when they reached out to my vet for my pup's records, and finally when my claim was accepted and processed. All in all, it took about 6 weeks. I assume it took a bit longer since it was my first claim, so I imagine the next one will be even quicker. What a piece of mind to know my fur baby is in good hands. I will definitely recommend Pets Best to anyone with a fur baby of their own.
- INSURER:
Pets Best
- VETERINARIAN:
Pet Stop
- POSTED: 04/26/2023
- BY: Tsali
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 4 - 6
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Trupanion is reasonably priced covers things that arenât covered by other plans are quick to pay out and when I call customer service I get the help I need.
Trupanion is reasonably priced, covers things that arenât covered by other plans, are quick to pay out, and when I call customer service I get the help I need. I recommend them to people all the time and Iâm about to get two kittens I will likely cover with Trupanion as well.
- INSURER:
Trupanion
- POSTED: 04/26/2023
- BY: Valarie
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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