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I’d never filed a claim before, so there was some back and forth until I got things right-but, reimbursement came quickly once I did.

I can't say enough good things about Healthy Paws Pet Insurance. I have been insuring my cat Skylar since 2017. They have great customer service personnel who really care about animals. They process claims in a timely manner. Recently my cat had to be in the hospital for 5 days with a medical condition. I submitted my claim on a Saturday, they processed it on Monday and I had my reimbursement through direct deposit on Tuesday. Having them in my corner helped the stress of the whole situation. They are truly the best.

File your claims properly you should have no problem . Yes we had our headaches at first but customer support listened and I have to say it is like night day now. i am very impressed . Keep up the good work

For the third time in five years we have had to file a claim with Embrace. We are thankful we have insurance for our eight year old Boxer and grateful for the ease of filing a claim and amount we received.

Very friendly and helpful customer service. Good communication. Using their app is the easiest way to submit claim

I’ve had Lemonade insurance for about two years now, and the peace of mind it has given me is worth every penny. My girl had a health scare when she was a kitten, and even though I’ve worked with her vet to keep it from repeating (knock on wood), I knew I wanted insurance to make the financial side of it less terrifying. Their claims are incredibly easy, it’s like messaging someone on FaceBook messenger. A few messages, a picture of the receipt, and that’s it. I’ll be loyal to Lemonade for a loooooong time!

Absolutely wonderful. Thank goodness I changed providers to Met Life. They are very professional, very accommodating and very easy to submit claims. I tell all of my friends and family to get Met Life for their pets.

Terrible to have a sick dog, especially if you do not have pet insurance.

Highly recommended. Looking forward to good relationship with MetLife Pet Insurance for years to come with putt precious puppy. Keep up the good work!

This is our first pet insurance ever. We decided to choose this one because of great reviews and affordability comparing to others. First of all, I think it’s important you get the “Preventative care” add-on as it covers the regular visits, vaccines, and routine (including dental and neutering). After that make sure you download and register in the app. From there submission of the documents and the whole process for claims is a breeze! You just upload the receipt from the vet and that’s it! First time, you need to upload the 12-month doctor’s notes only once. Review of the claims is slightly longer than they say but we we don’t mind as every claim was approved and we were not bothered during the review process. If needed they will reach out to the vet directly. Our friends had other providers and always had issues but MetLife was always there for us and we will keep this insurance forever. Thank you, MetLife!