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Great service. Friendly personnel. They make me feel as if they really care about Wally. Very pleased.

I uploaded my first claim for one of my 2 dogs after joining the Pets Best insurance. It was one week ago and I have not received any emails acknowledging a receipt of my claim. I had a different pet insurance for my dogs and the company always sent me an acknowledgment for my claim by email. I am disappointed with Pets Best so far.

I had an incident earlier this year with my young GSD. She had been throwing up daily. Took her to the vet and had x-rays discovering that she had eaten bone chips. Vet gave special food and anti nausea drugs. I met my deductible in that incident. Recently, the same dog would choke while barking. Took her to the vet again and had her checked out to see if she had something stuck in her throat. Fortunately, she had tonsillitis. Received antibiotics and instructions to rest. A good portion of that claim was covered. Needed a change of antibiotics since the first round didn't yield the hoped for results. That claim has been recently filed and I'm waiting on the results. Having pet insurance on my high drive working dogs has given me peace of mind. So far I am very satisfied.

Excellebt and quick service!

It’s worth it - peace of mind if the unthinkable happens.

I am so happy I went with Pets Best. I have a pup with Addison's and I would never have been able to afford his Vet bills. Pets Best is fast and always polite. Thank you!

Love this company and my vet does too!

I printed the refilled form from the Nationwide web site, added the information about the vet visit and sent it off with a copy of the vet receipt. I was happy to receive an email informing me the claim had been received and was being processed. Before I knew it, I received a check that covered the cost of the visit.

My puppy had a lot going on his first year on earth and Figo saved his life and my bank account! Max developed oral cancer at 8 months old and had to have a partial Mandibulectomy and is expected to have no other issues! Figo reimbursed me quickly (within a week of filing) and fairly! People call Max the poster-child for pet insurance and recommend Figo to everyone and every vet office that asks! Hopefully my premium doesn’t go up an extravagant amount after this year is up, like I have read in other reviews! (I obviously expect an increase)

Great service