The customer service reps are knowledgeable and helpful.
The customer service reps are knowledgeable and helpful. They care about your pets and make an effort to help anyway they can.
- INSURER:
Trupanion
- POSTED: 05/16/2022
- BY: William
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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I sent all the paperwork for claims to be processed.
I sent all the paperwork for claims to be processed. One page was double sided and one side was not scanned by Trupanionâ¦so I had to take a pic of the first page and email it to Trupanion. Good thing I had a complete copy of what I sent.
- INSURER:
Trupanion
- POSTED: 05/16/2022
- BY: James
- BREED: Dachshund
- AGE OF PET: 0 - 3
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A great Insurance agency
I was very happy to see the timely response from Trupanion....Thank you!!
- INSURER:
Trupanion
- POSTED: 05/16/2022
- BY: Aida
- BREED:
- AGE OF PET: 0 - 3
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Efficient and fast processing of claims and payments.
Efficient and fast processing of claims and payments.
- INSURER:
Trupanion
- POSTED: 05/15/2022
- BY: JUAN
- BREED:
- AGE OF PET: 0 - 3
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New puppy dad
How helpful the agent was and all the information given in a simple manner
- INSURER:
Trupanion
- POSTED: 05/15/2022
- BY: Jose
- BREED: English Cream Retriever
- AGE OF PET: 0 - 3
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My Bella was ran over by a golf cart and had to have surgery.
My Bella, was ran over by a golf cart and had to have surgery. I was so thankful that I had this coverage because I didn't have to worry about the cost of what my little baby needed. Which gave me time to concentrate on taking care of her! Hospital billed straight to Trupanion and the only money I was out was the office visit.
- INSURER:
Trupanion
- POSTED: 05/14/2022
- BY: Donna
- BREED:
- AGE OF PET: 0 - 3
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Great experience ?? ??
Very easy and simple, and you get your answers the same day. Claim and payout was very fast.
- INSURER:
Trupanion
- POSTED: 05/14/2022
- BY: Kamesa
- BREED:
- AGE OF PET: 0 - 3
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Satisfied
Responded in timely fashion. User friendly.
- INSURER:
Trupanion
- POSTED: 05/14/2022
- BY: Marian
- BREED:
- AGE OF PET: 0 - 3
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Claim submission issue
I asked my vet to submit my invoice for skin allergy treatment and prescription and got a response from Trupanion denying the claim for any infected ear. Not sure in the Vet submitted incorrectly or not.
- INSURER:
Trupanion
- POSTED: 05/14/2022
- BY: John
- BREED:
- AGE OF PET: 0 - 3
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