Find and read reviews with confidence

Love the ability to submit claims online and direct deposit option.

I have already had two people sign up due to my recommendation.

Because you’re amazing to work with and I’ve never dealt with a company so willing to help and with so much compassion!

Excellent review and processing of claims. I never gave any issues!! Thank you.

I tell all my pet lover friends about u. Maggie had to have her ACL repaired and the ordeal was made so much easier. Wonderful company!!

So easy to work with making sure my baby is taken care of!

Trupanion is very quick to respond to claims. They explain what is and is not covered, what will go towards your deductible if you have one and reimburse very quickly, either electronically or by check - your choice. I have and will continue to recommend Trupanion to my friends.

In the past, we've had great experiences with Trupanion. We've recommended you to SO many other pet owners. Unfortunately, things have been very different recently. Everyone we've spoken with has been extremely kind, understanding, and professional... however, we've been waiting weeks and weeks for a resolution to a simple issue, filled with empty promises, miscommunications, mistakes, etc. We're constantly told it will be fixed within a few days, but weeks go by. I was promised calls from Ashley, Christina, Louise, and also a manager. I was told I'd hear back either over the weekend or by the beginning of the week (at the latest). I still haven't heard from any of the 4 people. We were also told verbally that our appeals had been overturned (in our favor), only to have another issue the next day when we received emails saying they were denied. Meanwhile, we have charges on our credit card that we should have been reimbursed for months ago. Everyone is very nice - and I have to give credit for that. But the actual execution of handling the issues just seems to be filled with miscommunication between various Trupanion employees, followed by promises and resolutions and phone calls that all haven't happened. Really hoping this changes, as we've never had this type of issue with Trupanion until recently.

Trupanion is the best insurance for my puppies

You do everything right.