I've dealt with other pet insurers and been highly disappointed
I’ve dealt with other pet insurers and been highly disappointed by their lack of service, professionalism, turnaround time for claims decisions and lack of empathy for me - the client. Since switching to Trupanion years ago, I have been very impressed by the people I’ve spoken with, the quick turnaround for decisions rendered and payment reimbursement. I have recommended Trupanion to EVERYONE I know.
- INSURER:
Trupanion Canada
- POSTED: 05/10/2018
- BY: Sue
- BREED: Domestic Mediumhair
- AGE OF PET: 7 - 10
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I have and will continue to recommend Trupanion to everyone.
I have and will continue to recommend Trupanion to everyone. Trupanion stands by their commitment to their patients - two of my pets have chronic diseases and I am able to give them the best quality of life with Trupanion support.
- INSURER:
Trupanion
- POSTED: 05/10/2018
- BY: Ann
- BREED: Domestic Shorthair
- AGE OF PET: Over 11 years
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I have been with Trupanion for 13 years
I have been with Trupanion for 13 years with 4 pets and have always had a great experience. The peace of mind in knowing you can help your best friends/family when necessary is comforting.
- INSURER:
Trupanion Canada
- POSTED: 05/10/2018
- BY: Keith
- BREED: Entlebucher Mountain Dog
- AGE OF PET: 7 - 10
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The process was clear and straightforward,
The process was clear and straightforward, In each case it was explained why certain amounts were applied to my deductible and why other amounts were not, and in each case it was fair. It gives me peace of mind to know that, even though these issues were not big enough to actually reach my deductible, parts of the cost went toward the deductible, so that if something really extreme were to happen, we would be covered.
- INSURER:
Trupanion
- POSTED: 05/10/2018
- BY: Jamie
- BREED: Chihuahua (Short Coat)
- AGE OF PET: 7 - 10
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you guys have made it possible to keep my dog.
you guys have made it possible to keep my dog.
- INSURER:
Trupanion
- POSTED: 05/10/2018
- BY: Kevin
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Claims are acknowledged when submitted and efficiently processed.
Claims are acknowledged when submitted and efficiently processed.
- INSURER:
Trupanion
- POSTED: 05/10/2018
- BY: Jennifer
- BREED: Basset Hound
- AGE OF PET: 7 - 10
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Reasonable rates & prompt service.
Reasonable rates & prompt service. I also like the email acknowledgement of the claim when opened & the payment summary.
- INSURER:
Trupanion
- POSTED: 05/10/2018
- BY: Mary
- BREED: Bouvier des Flandres
- AGE OF PET: 7 - 10
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So happy we have coverage.
So happy we have coverage.
- INSURER:
Trupanion Canada
- POSTED: 05/10/2018
- BY: Wanda
- BREED: Great Dane
- AGE OF PET: 7 - 10
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Very professional and friendly
Very professional and friendly
- INSURER:
Trupanion Canada
- POSTED: 05/10/2018
- BY: Silvana
- BREED: Cocker Spaniel
- AGE OF PET: 7 - 10
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