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Right now Finn is having testing done for horners syndrome or a brain tumor.. A MRI is required to correctly find out what it is. With out EMBRACE it would not be possible to do it.We love him and thank you for giving him a chance.Karol Rosenwald

The customer service from ASPCA pet health insurance is first-rate, and this insurance has been a godsend, as I have 3 cats, and they have had many ailments over the years; however, even though I have continuous care polciy, 2 of them have capped out on certain ongoing problems, and I can no longer receive any reimbursement for those particular problems. The caps need to be much higher because, animals, like humans, often have ongoing medical conditions that continue to need treatment, and a $3000 lifetime cap on a major illness is way too low, particularly when an animal has required treatment for that same condition for several years. I have always paid my premiums on time and in good faith but am beginning to wonder if I should continue to carry coverage if I cannot get more financial help when it is needed.

I filed two claims so far, both for under $100. It's been 30 days for one and almost 20 for the other. Still no reimbursement. I've called atleast 3 times and have been put on hold. I still have no information and no closer to getting reimbursed. I maybe looking for a new pet insurance company

Prompt payment for two TPLO surgeries in 2017 and 2018, plus a few other odds and ends. No more TPLOs — Annie has only two hind legs! Probably won’t meet my deductible in 2019 but so glad the insurance will be there if I need it.

I have had my insurance for 3 months and have used it on 3 different occasions with ease. I love being able to submit claims from my phone. Embrace always lets me know the status of my claims. Very happy customer

The timely service of getting refunded is AWESOME. We have recommended ASPCA to ALL of our friends.

ASPCA has always been there to support the needs of our smallest family members. They even have gone as far as reaching out to me to ask on the health update on one of our cats when concern on a possible illness was present. Their customer service is incredible and they continue to go above and beyond what we have asked them to do.

I couldn't be more pleased. I have had four wolfhounds including Emma. The vet bills are huge!! This policy saved me hundreds and paid for itself in two visits for the whole year! Now, I only pay 10% of the cost for everything. Emma got her looonnnng tail caught in the car door and had about a 2 inch avulsion at the end of her tail. And as wolfies have happy tail, it was like a CSI crime scene from the wagging. It is taking a while, three weeks, to heal, but it had to be wrapped. I have an amazing vet, but we have had to go back every three days to get it checked. I am so happy that I purchased this insurance. I researched a bunch of companies and this is truly the best of the best.

Just a few days to get money back for wellness benefits, Brings the cost of those monthly meds down to a reasonable level.

Very easy process. Trupanion keeps track of the deductible, so I dont have to.