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I just feel the turn around is not good. When I first got the insurance and entered a claim the turnaround time was faster. My rates even went up & I am not one to put a lot of claims. I think your company has changed. Will see how my turn around time is for this claim.

We have been with Trupanion for approximately 8 years and it has been an amazing experience given that we have had several major illnesses with our dogs....

I appreciate your coverage which helps me feel that my fur babies are completely safe with this insurance policy.

Trupanion has always been prompt and efficient when i have submitted a claim.

We had a positive experience with Trupanion when our female bichon, Molly, required extensive medical care. It was a blessing that we were able to provide the care she needed without being concerned about cost. Trupanion was wonderful. The service representative was compassionate and informative. No hassles with the claims.

Trupanion has always been prompt and fair when reviewing my claims

Because they actually pay 90% instead of trying to get out of it.

Trupanion has been wonderful for me and my little girl Muffin - I rescued little Muffin and then later she ruptured a disc in her middle back due to degenerative disc disease which you cant possibly know when you adopt them. Trupanion was there thru all her surgery and recovery after she was paralyzed for 6 weeks and with the physical therapy and rehab she is walking again. Also, has herniated disc in neck from same disc issue and on meds to keep her comfortable to avoid a tramatic surgery for her. I have only had a number of claims I have had to dispute or really wait a long time on but they finally got resolved.

Excellent service and prompt processed on the claim request.

Fast turn around on claims & great reimbursement