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Because they actually pay 90% instead of trying to get out of it.

Trupanion has been wonderful for me and my little girl Muffin - I rescued little Muffin and then later she ruptured a disc in her middle back due to degenerative disc disease which you cant possibly know when you adopt them. Trupanion was there thru all her surgery and recovery after she was paralyzed for 6 weeks and with the physical therapy and rehab she is walking again. Also, has herniated disc in neck from same disc issue and on meds to keep her comfortable to avoid a tramatic surgery for her. I have only had a number of claims I have had to dispute or really wait a long time on but they finally got resolved.

Excellent service and prompt processed on the claim request.

Fast turn around on claims & great reimbursement

It was so simple to submit my claim online, it was paid extremely quickly, and I received all the expected amount.

Customer service at Trupanion is excellent!!! claims are immediatelly processed, an email is sent informing you of every step of the claim and its being handle very quickly.

Quick response and direct deposit is great

Comfort in making life or death decisions. Simple online claims filing and reimbursement direct deposit.

The claims process is fast and painless

I have not had to use my insurance yet, but the quoting process was very simple, all questions Ive had were answered quickly and thoroughly. Always easy to reach you, which I value.