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Excellent customer care service and personel. They take the time to help you file a claim and are very helpful. They never make me feel rushed. Very fast to reimburse my claims. I put my vet bill on my credit card. Come home put my claim in via my cell phone to ASPCA. I am always reimbursed from ASPCA before my credit card bill comes in and I pay it off. Very easy!

If you are thinking about getting pet insurance for your pet- stop thinking and get it! It is beyond worth it. Embrace is perfect to be able to get the insurance that you want and claims are easily sent in and paid. Just do it!

Embrace makes filing a claim easy with their pre completed claim forms. We had our payment within 10 days of submitting our claim. We will be with Embrace as long as we have pets!

I have had my two labs covered by Embrace since they were 4 years old. They are now 9 and Embrace has consistently lived up to its claims and covered exactly what they promised to time and time again and in a timely fashion. I highly recommend this company! They have enabled me to give my girls the best veterinary care possible.

i am so impressed with Embrace. All claims have been paid quickly and without question. Very much appreciated when you are already worried about your much loved family member. I have never had to say no to a test or treatment because of worry over money. I wish people health insurance worked so well!! Thank you so much Embrace. ❤️🐾

Very friendly and helpful. Calls are answered right away. Claims are handled quickly and efficiently. No complaints

Everyone at this company is so kind and helpful. They always take the time to listen to your concerns about your pet. The turn around time on paying your claim is very fast and they give you no hassle. I would highly recommend this company.

I left a 1 paw review not too long ago - at that time our claim for an Anal Sac Adenocarcinoma had been denied... Since then, I settled down and sent a rational email outlining my concerns and frustrations to Pets Plus Us. I was contacted by an advocate from the company - she was very helpful! Michelle outlined exactly why our claim was initially denied, explained how to request a reassessment and forwarded our appeal email to a claims manager. In less than 24 hours our reassessment was complete and our claim deemed to be payable! Such a relief that we can move on and focus on helping our fur baby heal!

Embrace followed me with series of treatments, then cat-scans and finally surgery on Zeus to remove some broken bone in his left elbow. While the deductible is quite significant, they never questioned and promptly treated reimbursements for what became an expensive procedure..

Great service when filing a claim. Process was easy online and someone called me to check up on my dog to make sure she was doing okay. I received my claim back in less than a week.