Claim processing
I had two claims this year both were handled promptly by Nationwide.
- INSURER:
Nationwide
- POSTED: 05/23/2018
- BY: Chris
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Quick and efficient, very responsive to questio
Excellent customer service, they processed my claim after I lost my receipts
- INSURER:
Pets Plus Us
- POSTED: 05/23/2018
- BY: Anne
- BREED: Whippet
- AGE OF PET: 0 - 3
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Happy customer
Very happy for fast response on claimes, and the fast reimbursement, and the e-mails on checking how my dog is doing. I thank you so much for your services.
- INSURER:
Nationwide
- POSTED: 05/23/2018
- BY: Nuha
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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Reimbursement doesn’t seem to be a priority
When I filed my first claim, it took 3 months to get it reimbursed. I had called 3 times, send medical records twice, and they requested additional time once. I had to file an emergence claim a couple of months later, and that claim was paid quickly, along with the first one!
- INSURER:
Nationwide
- POSTED: 05/23/2018
- BY: Darlene
- BREED: Domestic Longhair
- AGE OF PET: 7 - 10
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Nationwide Has Your Back
I have had insurance for my Irish Wolfhound since I got him at 10 weeks old. While nothing major has happened yet, everything with this insurance has been a breeze. We've had a couple minor illnesses, a diagnosis of food allergies and a neuter. Highly recommend!
- INSURER:
Nationwide
- POSTED: 05/23/2018
- BY: Sarah
- BREED: Irish Wolfhound
- AGE OF PET: 7 - 10
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Hands down excellent customer service!
Hands down, excellent customer service!! Very patient, detailed and friendly! Thank you for making it so easy to work with you! :)
- INSURER:
Trupanion
- POSTED: 05/23/2018
- BY: Alicia
- BREED: Boxer
- AGE OF PET: 7 - 10
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I wish Trupanion was my health care provider for humans.
I wish Trupanion was my health care provider for humans. I love knowing that my Pet is covered by Trupanion . It helps in my decision making, knowing that financially there’s help in my Pets care. Truly happy with the whole Trupanion organization. From the reps on the phone to the reps answering e-mail. The whole team is fast, friendly and effective.!
- INSURER:
Trupanion
- POSTED: 05/23/2018
- BY: Rose
- BREED: Mixed Breed Dog
- AGE OF PET: Over 11 years
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Rep as always was very knowledgeable and professional.
Rep as always was very knowledgeable and professional. Payments are processed quickly.
- INSURER:
Trupanion
- POSTED: 05/23/2018
- BY: Pamela
- BREED: Miniature Schnauzer
- AGE OF PET: Over 11 years
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I just feel the turn around is not good.
I just feel the turn around is not good. When I first got the insurance and entered a claim the turnaround time was faster. My rates even went up & I am not one to put a lot of claims. I think your company has changed. Will see how my turn around time is for this claim.
- INSURER:
Trupanion
- POSTED: 05/23/2018
- BY: Pamalea
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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Hands down excellent customer service!
Hands down, excellent customer service!! Very patient, detailed and friendly! Thank you for making it so easy to work with you! :)
- INSURER:
Trupanion
- POSTED: 05/23/2018
- BY: Alicia
- BREED: Boxer
- AGE OF PET: 7 - 10
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