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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Great

Your response and service have been great
  • INSURER: Trupanion
  • POSTED: 05/29/2018
  • BY: Charles
  • BREED: Scottish Terrier
  • AGE OF PET: Over 11 years

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5

out of 5

Bonnie reassured me that the issue I was calling about was in fact a non-issue.

Bonnie reassured me that the issue I was calling about was in fact a non-issue. She couldn't tell me however, what the delay is in processing Chino's claim. I received an e-mail letting me know a claim had been submitted a couple of weeks ago but there has been no progress since then and the claim still shows as 'open'. I have since had to submit another claim regarding Chino while the last has yet to be resolved. My vet's office said they had received a number of complaints recently about the lengthy time it is taking for Trupanion to process claims. Up until now I have never had an issue or cause to complain, your service and care has been exemplary. I'm not sure what the reason is for the recent delay in processing but thought it should be brought to your attention.
  • INSURER: Trupanion Canada
  • POSTED: 05/29/2018
  • BY: Lysa
  • BREED: Havanese
  • AGE OF PET: 7 - 10

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5

out of 5

Demitrce was a friendly understanding helpful and knowledgeable to me at my time of crisis.

Demitrce was a friendly understanding, helpful and knowledgeable to me at my time of crisis. Thanks Demitrice.

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5

out of 5

Deductible

Dissappointed that each illness/ incident has its own deductible, had not really realized that!
  • INSURER: Trupanion Canada
  • POSTED: 05/29/2018
  • BY: Valerie
  • BREED: Portuguese Water
  • AGE OF PET: Over 11 years

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5

out of 5

I am just grateful to have my pet insurance with you.

I am just grateful to have my pet insurance with you.The only thing my vet doesn't have it set up yet for direct payment to them.I sure wish they would it would make it so much easier for some of your clients
  • INSURER: Trupanion Canada
  • POSTED: 05/29/2018
  • BY: Pauline
  • BREED: Mixed Breed Dog
  • AGE OF PET: Over 11 years

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5

out of 5

I am so happy that I have Trupanion for my two pups.

I am so happy that I have Trupanion for my two pups. You are a great company to interact with. Your staff very knowledgeable!
  • INSURER: Trupanion Canada
  • POSTED: 05/29/2018
  • BY: Ceciley
  • BREED: Beagle
  • AGE OF PET: Over 11 years

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5

out of 5

Alternative vet therapy

I wish u had an inclusive policy that included alternative vet therapy instead of having additional riders I didn’t know were optional.
  • INSURER: Trupanion Canada
  • POSTED: 05/29/2018
  • BY: Crystal
  • BREED: Pug
  • AGE OF PET: Over 11 years

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5

out of 5

Kelpie was excellent and managed to keep me enrolled.

Kelpie was excellent and managed to keep me enrolled. Many thanks,you did good.
  • INSURER: Trupanion Canada
  • POSTED: 05/29/2018
  • BY: Lyndon
  • BREED: Shih Tzu
  • AGE OF PET: Over 11 years

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5

out of 5

Prices increase

Prices get higher and higher every year. Only way to reduce it is to increase your deductible. Just realized there can be several deductibles applied each year based on what you're treating. I thought it was an annual deductible like other insurances normally are. Less and less happy every year and every time I use it.
  • INSURER: Trupanion Canada
  • POSTED: 05/29/2018
  • BY: Karly
  • BREED: Mixed Breed Dog
  • AGE OF PET: Over 11 years

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5

out of 5

Shannon did not resolve the issue.

Shannon did not resolve the issue. But she was getting my issue looked at. So I was completely satisfied with Shannon's help.
  • INSURER: Trupanion Canada
  • POSTED: 05/29/2018
  • BY: Jonathan
  • BREED: Mixed Breed Dog
  • AGE OF PET: 7 - 10

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