Jade was very professional and knowledgeable.
Jade was very professional and knowledgeable. There were no fumbling of words or hesitation when answering my questions. I continue to recommend Trupanion to all I know with pets.
- INSURER:
Trupanion
- POSTED: 05/22/2018
- BY: Sean
- BREED: Mixed Breed Cat
- AGE OF PET: Over 11 years
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I love that your people love pets.
I love that your people love pets. You can tell that they care (or act like they care). They must hear silly pet lovers on the phone all day long and they are always professional.
- INSURER:
Trupanion
- POSTED: 05/22/2018
- BY: Millie
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Unfortunately I vented to her about the increase in my rates.
Unfortunately I vented to her about the increase in my rates. I understand now but maybe she could have offered a supervisor. I was pretty testy and I apologize.
- INSURER:
Trupanion
- POSTED: 05/22/2018
- BY: CAPT
- BREED: Miniature Dachshund
- AGE OF PET: 7 - 10
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Hold time
I feel in recent weeks the hold time has become a lot longer when calling.
- INSURER:
Trupanion
- POSTED: 05/22/2018
- BY: Andrea
- BREED: Weimaraner
- AGE OF PET: Over 11 years
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After going on line & reading.
After going on line & reading... and just having the unexpected surgery on Miley’s CCL.. i wanted to talk to someone as it had been 4 years since a claim was filed. Kristen was so kind & helpful as well as empathetic. Human insurance companies should take notes on your customer service. Thank you.
- INSURER:
Trupanion
- POSTED: 05/22/2018
- BY: Jan
- BREED: Labrador Retriever
- AGE OF PET: 7 - 10
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Ive never had a problem with the service.
Ive never had a problem with the service.
- INSURER:
Trupanion Canada
- POSTED: 05/22/2018
- BY: Hal
- BREED: Manchester Terrier
- AGE OF PET: 7 - 10
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I get wonderful service and processes through so easily.
I get wonderful service and processes through so easily.
- INSURER:
Trupanion Canada
- POSTED: 05/22/2018
- BY: Angela
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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Great experience as always!
Great experience as always! Thank you!
- INSURER:
Trupanion
- POSTED: 05/22/2018
- BY: Valerie
- BREED: Labrador Retriever
- AGE OF PET: Over 11 years
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