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Latonya helped me in a big way by suggesting I start the claims process going prior to my pet Elliot's appointment with the veterinary hospital because he had been seen by my regular vet several times and had tests done and meds dispensed. By doing as she suggested, I met my $50.00 deductible ahead of this visit which I knew was going to be expensive. I also have money coming in towards a bloodwork claim. I can't thank Latonya enough for giving me the advice she did-the claims process has gone more smoothly because of this. I don't have to go back to point A from point D as an example: I was going to wait to file everything. Bless you Latonya for your insight and kindness/compassion at this difficult time.

Trupanion has always been responsive and most satisfying with our claims.

I think its a great program, very user-friendly & quick. Only reason I dont give it a 10 is cost but its still worth it to me.

Please process my most recent claim faster.

Very professional response.

Latonya is very helpful and polite.

Trupanion is a great pet insurance company. They are extremely helpful and handle claims very quickly. I would recommend this company to friends and family. Thank you Trupanion!

After going on line & reading... and just having the unexpected surgery on Miley’s CCL.. i wanted to talk to someone as it had been 4 years since a claim was filed. Kristen was so kind & helpful as well as empathetic. Human insurance companies should take notes on your customer service. Thank you.

Excellent service, have never had any issue and you pay quickly and also you seem to genuinely care

Trupanion is awesome with customer service, knowledgeable employees and claim payment!