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After a horrible confrontation with a larger dog, being hospitalized and on 3 different meds for weeks, our little rescue dog, is coming around. All the invoices were sent to Nationwide and they quickly emailed that the claim had been received and they would notify us of any and all updates. There have not yet been any complications with paper work and every payment received has been clearly explained. It is a comfort to know that we are dealing with such a reputable company while we continue to bring our "little guy" back to his old self! Thank you

It seems claims are taking longer and longer to process. Even the acknowledgment of claim received now takes 48 hours or more, when before it was 24 hours.

Embrace rescued us when one of my rescues, a 2-3 year old, suddenly had a mass on her leg. Claims processed within the week, precert for a surgical biopsy provided with zero hassle within 24 business hours. Patience and kindness to me even when I was anxious, unreasonable and difficult. After a terrible year of preexisting conditions, mistakes on coverage, Embrace has solidly worked to do its best for us. Everyone there who helped us get through this gets our eternal gratitude!

We have had insurance with Embrace for years on our dogs. We have nevwr had any problems or issues getting claims paid and always a quick turnaround of payments. Superb.

So far my claims have been wellness related and Embrace has been amazing. They are extremely easy to work with and very responsive. The scope of coverage is impressive as well. I’m more than pleased with this policy.

Quick easy electronic claims process. Fast receipt of claim via direct deposit to my bank account. Thank you.

We have been using healthypaws for nearly 3 years for our boy, Denver. All the time, we feel lucky with our choice. It is just so easy to file a claim and the claim gets processed efficiently and professionally. We have been recommending healthypaws to our friends and neighbors who have a fur baby. Recently, we are more than impressed!! Denver was bitten by a rattle snake and remained in 24 hour intensive care for 4 days. The medical bills ran up to nearly $13,000. Healthypaws kept their promise and made it possible for me to focus on caring for Denver, not worrying for the pet policy! Mentally and financially it meant a lot to us! Thank you, Healthypaws! Daisy from CA

Another claim filed for an injury to his leg.......I had payment within a week...... This company is amazing for any health issues i've submitted claims for....

Nationwide has responded to me very quickly and has been very convenient, easy to use.. thank you for making your service easy and responsive, there are not many companies that you make you feel like a valid customer.

The whole process was easy.