Lashell's assistance went far beyond what I would have expected
Lashell's assistance went far beyond what I would have expected from a satisfactory call to any company's customer help line. She solved my issue immediately and followed up with personal emails updating me on progress. I honestly felt that she had "taken ownership" of my call, so I am grateful for this opportunity to let Trupanion know.
- INSURER:
Trupanion
- POSTED: 05/25/2018
- BY: Tony
- BREED: Miniature Pinscher
- AGE OF PET: 7 - 10
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My experience has been excellent.
My experience has been excellent. My service dog Hansie was mangled by a pickup truck in my front yard by a person who did not even stop! Camille and others at Trupanion were great....comforting and very helpful.
- INSURER:
Trupanion
- POSTED: 05/25/2018
- BY: Jackie
- BREED: American Pitbull Terrier
- AGE OF PET: Over 11 years
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Nicolette has wonderful customer service skills.
Nicolette has wonderful customer service skills. Very pleasant, personable and efficient.
- INSURER:
Trupanion
- POSTED: 05/25/2018
- BY: Lisa-Gail
- BREED: Mixed Breed Cat
- AGE OF PET: 7 - 10
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Super easy,
Super easy, fast claims right at check out with my vet. Some I do at home. Scan, attach, Send. Paid fast!
- INSURER:
Trupanion
- POSTED: 05/25/2018
- BY: Chris
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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making a claim is so simply-
making a claim is so simply--I wish HUMAN insurance were this easy!
- INSURER:
Trupanion
- POSTED: 05/25/2018
- BY: Mary
- BREED: Mixed breed (Unknown size)
- AGE OF PET: 7 - 10
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Everyone I talked to was very caring towards my dogs condition first,
Everyone I talked to was very caring towards my dogs condition first, then, very helpful in processing my claim for insurance. Thank you, Trupanion, for caring about my son!
- INSURER:
Trupanion
- POSTED: 05/25/2018
- BY: Myles
- BREED: Chihuahua
- AGE OF PET: 7 - 10
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Every time I call them or email them they are Kind,
Every time I call them or email them they are Kind, and actually seem like they care. Refreshing!
- INSURER:
Trupanion Canada
- POSTED: 05/25/2018
- BY: Claudia
- BREED: Nova Scotia Duck Tolling Retriever
- AGE OF PET: 7 - 10
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Ease of claim,
Ease of claim, very quick process
- INSURER:
Trupanion Canada
- POSTED: 05/25/2018
- BY: David
- BREED: Bernese Mountain Dog
- AGE OF PET: 7 - 10
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Ease of claims,
Ease of claims, speedy payment.
- INSURER:
Trupanion
- POSTED: 05/25/2018
- BY: Leeda
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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you guys are great!
you guys are great! I wish you would cover people. i was reluctant to obtain health insurance because my dog had been completely healthy for 7 years, but luckily I was persuaded to sign up. Then, I was very unlucky that she has had serious medical problems. Thank goodness I had insurance! And my dog is still going strong, and continuing her treatment.
- INSURER:
Trupanion
- POSTED: 05/25/2018
- BY: MaryPaul
- BREED: Shetland Sheepdog
- AGE OF PET: 7 - 10
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