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Very smooth especially at a stressful time

Great service and compassion

Great insurance!!! Very fast reimbursement and very friendly customer service. When my dog needed surgery they paid the clinic directly which is so awesome. We will stay with them for a long time.

This insurance has bee a blessing! We took out insurance immediately when we purchased two Shih Tzu puppies. The rates were reasonable because they cover the "worst case" scenarios : illness and accident and prescription meds. We have to pay for all exam fees, and they can add up. But once again, it keeps the premiums reasonable. Our puppy Sophie had to have her gall bladder removed at 19 weeks old due to multiple gall stones. Crazy? Right? Healthy Paws was easy to file and quick to pay! Every one who has a pet should have this insurance!

My dog Matt has been insured with Hartville for quite some time now and we continue to receive excellent service. Thank you, Janet and Matt

We have insured our dogs with Nationwide for years and would not consider any other plan. We researched carefully and always came back to Nationwide. Extremely satisfied with responsiveness and Theo claims processing and payment.

We are very thankful for our pet insurance and couldn't do without it honestly. The only annoyances we have is 1) how long it takes to get reimbursed and 2) every time we submit prescriptions we always have to submit the written prescription from the doctor it is not kept on file

Talked to VPI Pet Vet first to confirm what our vet had suggested and then talked to Customer Care Specialist. Received all the info I needed to make a decision.

I find that I do not worry about taking my fur baby to the vet at any time. And With the cost of vet care rising, it’s nice to get a little back. I find when I get the refund check back, it’s a nice reminder that I will continue to carry the insurance for the value and peace of mind it brings. There are multiple levels to choose from and you make the choice without any pressure. Pick what you want or need, it’s totally up to you. I just increased one of my policies after 3 years. ( its time for my yearly renewal) this way I can see what has worked or not worked for me over the past year.

I cannot say enough good things about Embrace. My French Bulldog has had her share of issues, including bouts of pancreatitis, a mammary duct mass, and numerous eye ulcerations. Embrace has been wonderful each and every time. They're quick to pay, they don't question the vet's decisions, and even when my checks were returned to them (we were temporarily getting mail forwarded), they contacted me and helped me to set up direct deposit. The staff is invariable kind and helpful when I've called with questions, too. Having pet insurance makes what can be tough decisions, when expensive vet bills are looming, just that much easier. I am a responsible pet owner - I still shop for the best price on Minnie's ongoing eye medication because it's only fair to Embrace, and Minnie hasn't had pancreatitis in several years, since I started cooking her food myself. I recommend Embrace to fellow pet owners on a regular basis. They are excellent!