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Fast, never had an issue with a claim and if I did it was resolved quickly with phone call. Good company mostly no tricks, never decrease pay out percentage of claimed more then a few times per illness or accident

Having gone through the cancer....leg amputation, chemo therapy and unfortunately the passing of Artymus has been a tragic experience. Trupanion has been great through the entire process. I will be getting more insurance with Trupanion when I get another dog in the future. Through this experience I have told people and friends about the importance and practical side of having insurance. And yes Trupanion's insurance was recommended by my vet and I am very happy to have had it, and again will be purchasing it again for my next family member.. :)

I have never had any problems with having my claims processed quickly

I was really happy with the customer service and the quick approval and payments after I had to get my 16 year old cat s eye removed. Trupanion made this really hard process easier. thank you Trupanion.

It's so easy to file a claim and payment is so quick.

It's so easy! The process is simple and the response time is quick making it a snap. I have recommended to several of my friends and one or two neighbors. Thanks.

It was fast and very easy to submit my claim. And my reimbursement was deposited right into my checking account!! Easy peasy!!

No nonsense when filing a claim and very prompt

Great service and no hassle filing my claim

Wow!! I enrolled in Nationwide pet insurance b/c it was an elective as I was enrolling for my 2018 medical plan through work. At the time I didn’t even know it was Nationwide. I just knew it was let insurance and I said, “why not?” It took effect in January 2018. I got the package in December. That was when I knew that it was Nationwide since the packaging of the policy said so. My pup is a super active and super healthy And most playful Boxer!! I was distraught when I saw that she had gotten really really sick. It was late in the night and I was up working late and she was laying next to me. She went off to a corner in the hallway and started throwing up. I didn’t think much of it at first. Of course things happen sometimes when pups eat something they shouldn’t have etc. usually it passes and easily fixed with a strict bland diet. But she wasn’t stopping. This went on multiple times and I started freaking out. The only option at that time in the night was to take her to emergency pet hospital. I went to a local emergency hospital. They took her in and wanted to do different things. It seemed they were more interested in upwelling me than treating her. I wanted her out of there. But of course I had to pay over $500 first. By this time it was already morning and I knew I had more options so I took her to an amazing veterinary where they admitted her in for the whole day. They cared for her really well and put her on IV. They told me she would have to stay over night but since they don’t have overnight service they wanted to transfer her to a different location. I trusted them and went with it. She spent the night at the 3rd pet hospital. When I got her back, although she seemed weak she was doing a whole lot better and little by little got her strength back and I got my Bella back with her playful and full of energy self. I had to pay for 2 more hospital visits everything came up over $2k. I didn’t know exactly what my Nationwide would cover. All I knew was that, it was the least of my worries. A. Because I would do anything for my bella. And B. Because, I knew I had some kind of coverage with a company I’ve heard about for years. Filing a claim was so easy. Went online and simply followed the instructions. Uploaded all the receipts. I don’t remember how long it took but it wasn’t long. About a few days later I got notification stating my claim was approved!! And where I would like the check deposited. OVER $2k I paid out of pocket and they reimbursed me for ALL except my deductible ($250) and 10% of the bill. THEY PAID FOR 90% OF THE BILL!! Just like that!! No headache. No hassle. So simple. My dogs insurance is so much better than mine and everyone else’s that I know!! I’m so happy to have gotten this for her! And I tell all my friends or anyone that I meet that has a fur baby to be sure to get a pet insurance and to get it through Nationwide!!! THANK YOU NATIONWIDE!! THANK YOU!!!