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Service was good

Very efficient, helpful & friendly.

very helpful

Very responsive and helpful when I call.

Very thorough

You guys are great.

Always receive great service

I love Trupanion! It has literally been a life saver for my Irish wolfhound! Your coverage is amazing! I recommend Trupanion to every single person I know who has a dog, and then I tell them how much it has helped me. Rhonda was lovely to speak with, very knowledgeable and answered all my questions, even wished me well with my dogs. Thank you for being awesome!

Trupanion has been awesome from start to finish. I called recently to cancel service because I no longer have my pet. Without fail, every single time I have called Trupanion for something it has been an easy stress free call.

Generally very happy with Trupanion after several years and several pets, this call was to trace a claim that seems to be languishing in the backoffice. Tracy was diligent in finding that the analyst working it is out and what she is waiting on from the vet. However, when we called to pull the vet's chain on that, they claim to have had no contact from Trupanion making the alleged pending inquiry since the time the actual claim was filed; all they had was e-mails related to the pre-approval. So we're not sure whom to believe, and that slightly erodes our confidence in Trupanion.