Find and read reviews with confidence

I didn't realize that within 2 years time the pet insurance would increase 30%. Based on this type of increase, I'll be paying more for my pet's insurance than I pay for myself!

Ale was very kind and compassionate even after my girl has been gone a bit now. I been with Trupanion for quite a few years now. Have always been 100% satisfied and amazed at the compassion every one has for my babies. I run a non profit for Great Danes (Great Danes of Our Hearts Mission ) and constantly refer owners to Trupanion !

Every time I call trupanion the customer service experience is exceptional.

Every time I call with a question , they are so willing to help out ! Amazing staff

Friendly, knowledgeable and helped solve my problem!

Generally very happy with Trupanion after several years and several pets, this call was to trace a claim that seems to be languishing in the backoffice. Tracy was diligent in finding that the analyst working it is out and what she is waiting on from the vet. However, when we called to pull the vet's chain on that, they claim to have had no contact from Trupanion making the alleged pending inquiry since the time the actual claim was filed; all they had was e-mails related to the pre-approval. So we're not sure whom to believe, and that slightly erodes our confidence in Trupanion.

Great customer service and quick process of claims

Great service all the time.

I choose a "10" because Shannon was the frosting on the Trupanion cake. While your pet insurance is fantastic, the people (specifically Shannon) take it over the top with non-scripted genuine service.

I've had only positive experiences with Trupanion