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Great customer service and quick processing of claims.

I have already recommended Trupanion to every pet owner I know. Trupanion is fantastic!! My dog has idiopathic epilepsy and takes a lot of medication and hospitalized frequently and I've never had a problem submitting bills or receiving quick payments. At 140 pounds the cost to care for our dog would be too much without Trupanion. thank you Trupanion!!

I have had excellent experience with claims being prompt.

I only wish my health care claims process was as outstanding as trupanion. Staff are all lovely and , process is easy and payment is swift. The best!

I've been with Trupanion a long time, and they always pay my claims. Never had an issue.

Most amazing service ever that I know I can totally trust!! Invaluable!!!

Glad to have insurance on my puppy. It definitely came in handy when my dog got very sick! I've been telling all my friends about how lucky I was to buy insurance when I first got my dog and that everyone should think about getting pet insurance just to put your mind at ease if anything were to happen you can afford to help your dog in case of an emergency. Only thing to complain about is some of the exclusions are annoying to have as it doesn't feel "all inclusive" when going to the vet so you're not always covered even if it's recommended from the vet and you won't know that unless you're very detailed in reading the fine print.

Every time I put a claim in through Nationwide, it is always "another 30 day review". It is obvious that they are holding the money reimbursement as long as possible to just keep it invested so the company gets money. It is ridiculous, that even the simplest claim of a flea collar (which my policy strictly states it will cover), there is "additional information needed". I have yet to have a claim where it was super easy and the check came within the 30 days.

I've been happy thus far. This is my first dog insured through you guys. My older three are with another company. I would like to know at what point can I add the major medical on for her?

My dog's insurance coverage was effective on 5/15/18. Unfortunately on 5/18, she was involved in an altercation with another dog that resulted in a gash under her eye that needed to be stitched immediately - of course after hours. Nationwide paid the claim in about 2 wks - no questions asked. Made me one happy camper!