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We have been denied on every claim after paying premiums for six years. I found your procedures to be totally unfair.

Simply the best pet insurance company out there. I tell other pet owners how GREAT Trapani is. Wesley and Jan Phillips

Excellent customer service.

Chandra gave me every reason to continue with Trupanion. Excellent customer service, advice and dedication to the health of my pet. Thank you

Seemed compassionate and made the claims process easy.

I love, love, love this company. I usually never write reviews, but this company is so fantastic, I felt guilty for not spreading the word. Unfortunately, my poor Labrador who was almost three at the time, had to have TPLO surgery for a torn ACL and meniscus. One day, she started hopping and within minutes, she could only walk on three legs. It was heartbreaking to see. The whole ordeal was a three month long recovery time which required home physical therapy, lots of meds, and kennel rest. The most reassuring part as the financial concerns and knowing my sweet baby girl would be able to walk again. Healthy Paws processed my claim in a week, mailed a check for 90% of the cost, didn’t ask questions about the vet bills, and even checked in to see how she was doing. I had to put in claims for small issues during the earlier parts of her puppyhood, and had great service for those claims as well. The peace of mind I get from having Healthy Paws is immense and I feel I’d be an irresponsible pet parent for not having it. Do yourself and your fuzzy a huge service and get pet insurance. I had a healthy three year old lab and look what we went through. I would have been struggling to have paid a $2500 vet bill. You never know what could happen.

Confusing and not user friendly. Once you log in on the app, you have to log in two other times to see relevant information about your account

Very personable, friendly and helpful.

I have a GWP that is a year old and knowing the history of the breed to be known as eating anything in sight I started shopping around for pet insurance. I did a lot of comparison with other insurances and spoke with other GWP owners. Hands down this is the best insurance! Processing of the claims and money back in my pocket 3 - 7 business days. And trust me the premium you pay each month is well worth it!

I adopted my kitten from a shelter last year and was provided a free month of pet insurance. I have never had pet insurance on my dogs, so I didn't know a lot about it. I did a bunch of research and decided to go with Healthy Paws. I honestly didn't think I'd use the insurance since my cat is so young, but a year and a half later she developed painful bladder stones which required expensive surgery. The Healthy Paws claim process was super easy, they reached out to my vet for additional records (saving me time), and my invoices were all approved. It was so easy and a huge relief that she could get the best care possible and I didn't end up with thousands of dollars in bills.