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Outstanding and easy claims service! We have unfortunately had to use our pet insurance for 2 different dogs this calendar year and Healthy Paws processes and pays the claims very quickly without any hassle or unnecessary questions. Could not be happier with this company and their service.

In my opinion I think lemonade is the best insurance I've never had a problem they've always been quick to do any claim I've had and I get paid within a few days very happy with them.

I bought insurance since I bought my puppy 4 years ago. To insure j was getting what I wanted I talked to the staff to make sure I was getting the right coverage. Now everytime I submit a claim I am denied!!!!!!! I even asked the people on the phone if these are were issues that would be covered and they assured me because my dog is in good health ask has ko pre-existing issues it would be covered and I was still denied!!!! No issues for 4 years, my dog is young and healthy and he jumped down and hurt himself and they won’t cover it!!!! It’s a scam they won’t pay for anything!!! Do not go through this company!!

Trupanion has been there for us from the beginning. (literally on the phone with them as we drove home after picking up our puppy). I am never worried about my pet’s healthcare if an emergency happens. I can focus on my pet. Trupanion’s website portal and claim process is simple. They communicate every step of the way. Their approval/denial process is fair and has also taught me a great deal on healthcare and preventative healthcare for my dog. As a first time dog owner I researched many insurance companies and think I made the right choice.

My dog recently went into heart failure and had several big bills. Luckily she is insured with Pets Plus Us. They have been so helpful in getting her healthy.

I checked out the competition, but their cost was just too high. Was considering self insuring. Then I checked out PPU and the price was quite reasonable for my breed. All my claims have been quick with no hitch. All calls have been competent, professional and pleasant. I Highly recommend them.

Simply put I am very satisfied with Nationwide as our insurance provider. My boy is 8 years old and I've been with Nationwide since he was about a year old. We have the Whole pet with wellness plan and the $250 deductible is reasonable and rates are too. Recently checked an alternative, highly touted company out of due diligence and they wanted twice the amount for monthly premiums. Probably pays to stick with one company in the long run in most cases versus hopping around chasing the best rate since they likely don't take into account your history and only see potential future claims with no allowance for the years of premiums you've already paid. The older your pet, the more startling this loyalty discount truly becomes. Starting a policy when your furry friend is young is also strongly recommended. In any case, a few things I've learned over the years and somethings to consider when selecting which insurance and when. I have had a few major claims and dental cleanings plus wellness through the years and they promptly reimburse you electronically directly to your bank account if you set up your account this way. Claims can be uploaded online or your vet can submit with clinical notes. They have an app to but haven't tried it yet. Small multi-pet discounts and option to pay monthly premiums or the whole year upfront. Most importantly it helps keep your furbaby up to date on vaccines and preventative care plus the unforeseen. I'll be continuing with Nationwide and taking advantage of the multi-pet discount very soon! :)

I always know that when I file a claim or have a question that the person who helps me will be kind and friendly.

I analyzed at least 10 other insurance companies, and MetLife Pet insurance far exceeded the value of all other insurance companies. All of the companies had caps where is MetLife was a straight 90% (you can choose a less % for a lower premium) on all claims after your deductible has been met. It was a no-brainer.. MetLife makes the claims process seamless.

MetLife doesn't answer the phone and doesn't respond to form submissions or emails. I've been trying to change my address for months, which cannot be done on their website. Now I want to cancel my policy, which cannot be done on their website. I've tried calling at least 5 times, and have always been put on hold for at least 15 minutes with no pickup. Their chatbot is never functional. And no response to forms or emails. What a scam. I'm just glad I've never tried to make a claim - but I guess that's why they want my monthly fee and make it so hard to cancel.