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This has been a great experience so far. We have a wellness plan and it's been well worth it, caring for our puppy. I also appreciate that added comfort knowing that he is covered in so many circumstances. The only thing that I think would make it easier is if claims could be submitted through an app, but it's been very easy overall. Thank you!

Very Easy and quick to file a claim.

We've only had Pet Insurance for a few months for our puppy, but I've been really impressed by your level of service and the ease of submitting claims on your website and app. Thank you!

Very friendly, questions were answered

My puppy, Loki, is a rescue. He has been given the best vet care, food, and even had calcium supplements as a young pup to make up for anything he had been lacking in his diet before his rescue. He started attending puppy Pre-K at 10 weeks and eventually worked his way up and earned his AKC partner canine good citizen certificate at 8 months of age. Around his nine months mark however, he started limping. I put him on crate rest and the limping got a little better and then a whole lot worse. I brought my baby beefcake in to see our vet. Loki had a partial tear of his left acl and needed to have surgery that included a plate and screws. He was on crate rest for 12 weeks and then slowly started going on leash walks. Finally he was able to be a normal dog again and BAM he tore the acl in his right leg and once again needed surgery. Without Healthy Paws I just don't know how I could have taken care of him and had both surgeries done. The surgeries and testing have totalled close to $9,000 so far. Healthy Paws was there, and contknues to be there, to answer any questions I have. They have taken care of processing each if Loki's claims within 24-48 hours. Loki's joint supplements have been covered as well. The representatives at Healthy Paws have even sent messages checking on Loki to see how he's healing up. What insurance company does that? They have helped to relieve so much worry and stress which has allowed me to focus on doing what I need to in order for my Loki to get well and get back to being the gentle playful big boy he is. Would I recommend them?? ABSOLUTELY ... and I have to friends, coworkers, family and strangers. Thank you Healthy Paws for treating my baby beefcake like he's yours!

Claim was processed quickly, and I was reimbursed fast.

I am thrilled with the ease of submission of a claim and we have received our checks within a week! Also, since we have the insurance a visit to the emergency vet is less daunting. I recommend to all my friends with pets!

Nationwide has been GREAT! We paid a lot of money for Kalli and did not expect problems with health issues. She has had extremely painful intestinal issues. Three xrays-two ultra sounds- two stomach scoping experiences. All Two overnight stays in emergency vet hospitals. All costly and stressful. Thank goodness we had insurence from Nationwide! They are The Best!!

Claims are handled in a quick and efficient manner which is very helpful. In light of rising premiums every year, the service is expected and appreciated. Thank you.

I was very upset when my claim was denied for my seven year old dog’s ear infection. Apparently having one other ear infection in her life makes it a pre existing condition and therefore not covered? I though that is what insurance was for?