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We had to visit emergency vet on a Sunday night, then followed up with a visit to our regular vet on Monday. Extensive tests were done by both vets. Invoices were submitted late Monday night and within a week, we had received payment by Trupanion directly deposited into our checking account. This could not have been any easier; and that was perfect because we were having a difficult enough time dealing with our sick cat, who today is much much improved.

Because it took me 2 hours at the veterinarian to get my claim handled. I was on the phone with AJ from trupanion and he was very helpful. He stayed on the phone with me while speaking with the girl at the check out, at my vet. We got disconnected and I called back and was put on hold for 30 minutes and then disconnected again. I called back again and was once again put on hold. After 20 minutes I was dropped again. I did not call back. There was total Chaos and total miscommunication from the veterinarian office to Trupanion. Its like this everytime I bring my dog into be seen. Not sure on which end the lack of efficiency and communication is coming from... The Vet or Trupanion. I am very disappointed and frustrated with all of it. Its almost worse then my personal health care system for humans.

Top notch service, filing a claim for Gus is so easy. Many other companies could or should follow in your foot steps.

My French Bulldog gets chronic ear infections. Trupanion has helped me with every single one. If you have a pet, you need to have Trupanion.

Nationwide Pet insurance has allowed me to get the the best treatment for my dog zeus thank you Nationwide for the world class customer service and expertise.

Great Insurance

I was worried about the bills, but they took care of right away. Definitely happy that Trupanion is my pet insurance provider. I can feel safe knowing my cat got, and will always get, the best care

Very professional.

Perfect service, as always!

Great service and very reasonably priced