Best Pet Insurance
This is the best pet insurance. Our dog Bella suddenly became very ill. The vet bills mounted up. Our pet insurance made it easy to submit claims. Claims were all paid in full with no issues. Great company. I highly recommend.
- INSURER:
Pets Plus Us
- POSTED: 11/18/2023
- BY: Sandi
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 4 - 6
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Complete Disappointment
When I purchased this insurance, it was claimed to begin immediately with no waiting period which is why I selected this company over all the others. I took my newly adopted puppy into the vet due to kennel cough and submitted the claim. The mobile app to submit a claim is garbage, it crashes and glitches constantly. Then it took nearly 30 days to review and deny my claim. I received no updates for nearly 20 days about the process, and the update was an emailed apology for the delay in processing. I will be looking for new insurance.
- INSURER:
Pets Best
- POSTED: 11/17/2023
- BY: Tiffany
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: 0 - 3
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Absolutely Wonderful
Never an issue. Always accommodating and professional and friendly. I am very pleased that I switched my insurance carrier to Met Life. Thank you everyone at Met Life!
- INSURER:
MetLife
- POSTED: 11/17/2023
- BY: Maryann
- BREED: Great Pyrenees
- AGE OF PET: 0 - 3
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Greasy Fetch
I didn’t use Fetch insurance at all because I had to take my animal into the Vet 1-2 day short of the 2-week waiting period. I ended up spending $800 at the Vet,wasn’t reimbursed for anything and when I ask for my refund for not using Fetch pet insurance at all they after explaining the situation they said forget it. So I paid the Vet out of pocket and also Fetch insurance that I wasn’t able to use.I’ll never purchase Fetch pet insurance ever again!!
- INSURER:
Fetch Canada
- POSTED: 11/16/2023
- BY: Jason
- BREED: Bombay
- AGE OF PET: 4 - 6
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Fine until your dog needs service
Great plan when you have a young healthy pet that doesn’t need meds, etc but when you start submitting claims, they will double and even triple your premiums. Beware.
- INSURER:
Healthy Paws
- POSTED: 11/16/2023
- BY: Jessica
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Never leave home without it!
I have two mini schnauzers insured through Trupanion. I never regret that as both my dogs have had serious issues that Trupanion paid for and continue to do so each month even with their monthly medications. I’ll never have a pet without this insurance!
- INSURER:
Trupanion
- VETERINARIAN:
Maybeck Animal Hospital
- POSTED: 11/16/2023
- BY: Sammye
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Amazing
I have 2 older dogs, 14.5 and 12.5 years. The oldest has had many health issues and PetsPlusUs has been great. I submit claims through the portal, periodically they request additional medical records which is reasonable and expected. Claims are always paid out on time. We recommended PetsPlusUs to our daughter for her pet and she has had the same positive experience.
- INSURER:
Pets Plus Us
- POSTED: 11/16/2023
- BY: Jeannie
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: Over 11 years
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Very Impressed
I ended up purchasing pet insurance after my kitten had to have foreign body removal surgery and decided to insure both my kittens. Low and behold within a month they were both back at emerg for vomiting and lethargy. One needed a 36 hour hospital stay for fluids and the other needed a foreign body removal surgery. I submitted both claims and was approved for coverage. Total bill for both of them was over $10,000. Fetch is 100% worth the cost and peace of mind. Claims were easily filed on the app and went into review right away. I received my payout via direct deposit within 2 weeks of filing. Fetch has made me a true believer in pet insurance.
- INSURER:
Fetch Canada
- POSTED: 11/16/2023
- BY: Anastasia
- BREED: Domestic Short Hair
- AGE OF PET: 0 - 3
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Trupanion
It’s not transparent- they have never helped us and it’s a rip off. You’re better off self insuring.
- INSURER:
Trupanion Canada
- POSTED: 11/16/2023
- BY: Jonathon
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 0 - 3
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Waiting and waiting...
$5,000 out and I'm still waiting. I'll edit this review if circumstances change. I uploaded my invoice and my vet sent the detailed medical history. I know, because I was cc-ed on the email. Whenever I check the status it says there are missing documents. I reached out and a CS person returned my email saying that everything is okay. However, I just went to the website and I still get the prompt that there are missing documents.
- INSURER:
Fetch Canada
- POSTED: 11/15/2023
- BY: Pamela
- BREED: Australian Cattle Dog
- AGE OF PET: 4 - 6
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1 comments
POSTED: | BY: The Healthy Paws Team
Jessica - We appreciate your being part of the Healthy Paws family and are glad we have been able to provide coverage for all of your claims during that time. We realize no one likes any form of premium increase. As our customer care team member covered in your call, premiums are calculated on a state-by-state basis in accordance with filings that have been approved by state insurance regulators. Your premium amount increase is influenced by two primary factors, the increased age of your pet, and the cost of veterinary care services reflected in the claims paid in your specific state. All pet insurance companies, no matter how they market their benefits, will raise rates to keep up with the rapidly rising cost of veterinary care, including specialty and emergency care. We do our best to be transparent regarding annual premium increases by including this information on the "Frequently Asked Questions" page of our website. The Healthy Paws Team