Trupanion: The Gold Standard
The nicest representatives - the best service: fair and prompt - and easily, the only insurance company I would ever endorse as truly beneficial to the policy-holder.
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: s.r.
- BREED: Papillon
- AGE OF PET: 7 - 10
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Pet's Best is truly the best for your pet
I easily filed my claim and was paid within a couple of weeks. They immediately contacted me when I submitted my claim, and sent several emails updating me on the status of the claim. Everything that was supposed to be covered was, with no question. Pet's Best insurance is easily the best company I have ever dealt with, completely upfront and hassle free. You won't be disappointed.
- INSURER:
Pets Best
- POSTED: 08/19/2022
- BY: Christine
- BREED: American Shorthair
- AGE OF PET: Over 11 years
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Fast and amazing
I am so thrilled with Trupanion. Their customer service is great. I put in a claim for my dog and had an email with the amount that was being refunded to me in about 48 hrs. I HIGHLY recommend Trupanion. It couldn't have been any easier to submit my claim and get a refund. Thank you Trupanion for making this process so easy.
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: Judi
- BREED: Affenpinscher
- AGE OF PET: 0 - 3
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Everything is considered preexisting
The employees were beyond kind and professional. However, the fact that my claims were denied is super disappointing. My dog ate a sock and got sick.
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: Weatherly
- BREED:
- AGE OF PET: 0 - 3
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I was disappointed with the last claim outcome because you said it was a new claim and it was not.
I was disappointed with the last claim outcome because you said it was a new claim and it was not. Our dog onko was being treated for cyst infection in his feet & ankle an on going persistent problem that you cover before. Now your saying it's a new problem & it is not.
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: Scott
- BREED:
- AGE OF PET: 0 - 3
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not many vets will take your payment
not many vets will take your payment
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: Jeff
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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We have had difficulties in having claims processed for our other dog.
We have had difficulties in having claims processed for our other dog.
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: Michelle
- BREED:
- AGE OF PET: 7 - 10
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The only reason I am giving less than a 10 is the long wait to get a claim approved.
The only reason I am giving less than a 10 is the long wait to get a claim approved. I had submitted pre-approval in hopes to speed up the process and it seems to have done the opposite. Aside from that I have had nothing but good things to say about Trupanion. Also not fond of the options for sharing with others. Usually the codes create a link vs having to copy and paste into a search bar.
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: Amber
- BREED:
- AGE OF PET: 0 - 3
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Very prompt and detailed information on the claims
Very prompt and detailed information on the claims
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: Clementine
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Word-of-mouth recommendation.
Heard many good things about Trupanion.
- INSURER:
Trupanion
- POSTED: 08/19/2022
- BY: Joan
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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