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Their coverage is exactly what they say it is. They were there helping me through the whole process. We could’ve never afforded to have the treatment done to her dog without their help . The coverage they provide for my dog Daisy is by far better and less hassles then my own health insurance .

Brittany answered all questions I had concerning a claim, that I just sent in on my dog, Bear. She was very polite & knowledgeable.

We carry accident/illness insurance for our fur baby, Cocoa. She had to have surgery for a ruptured disk in her neck. Of course, the surgery was quite expensive, and I have admit I was skeptical as to what they would actually pay, but that was for not! Our deductible was even reduced. Needless to say, I was so impressed with the ease of filing the claim, and how quickly it was processed and reimbursement sent. They kept me informed, via, email,thru the entire process, as well as posting on the portal. Customer service was great too. They quickly responded to emails I'd sent. I would highly recommend Embrace to anyone looking for pet insurance.

Trupnion delivers on their promises. their rules are straightforward, Little to no fine print.

I give Trupanion information to the families who adopt my puppies.

Claims process has been seamless. The insurance is decent.

I have always had a good experience with Trupanion.

Have only had wellness visits, thankfully, for our two Labs. Embrace has responded quickly and reimbursed us for those charges. Have yet to place a claim for an illness or injury but would expect same level of service.

I wish I had insurance as good as my dog!!!! Thanks Trupanion!!!! Need owner policy =:D) The only thing I do not like is not having a provider list of who does and does not accept Direct Pay. I am sorry but the Vet's that do not, well that is their issue. If I am paying out of pocket and being reimbursed then I should be able to chose from a Direct Pay facility when paying the rate for a zero deductible policy every month. A list of those with the software should be provided. Other than that Trupanion is the absolute Best Insurance I have ever dealt with. Human, Animal, or Property. Please consider the provider list Trupanion, if only for your higher priced Zero deductible plans.

I just lost my sweet dog after a long fight with cancer. The fact that I had insured Brandy with Embrace meant that I could afford surgery and the medications to keep her mostly healthy and happy for an additional two years. I am so grateful for all of those good days, extra days to my mind, that Embrace afforded us. And their customer service skills are top notch!