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Very easy to file a claim. Good insurance at a good price.

Very welcoming, nice, friendly customer service. The woman i spoke to was an absolute sweetheart! She helped me the most.

The lady on the phone was very helpful and courteous.

I am very satisfied with your insurance policy! I am using your policy second time ! I was very happy the care I got with my previous dog so I decided to use your insurance with my current dog ! Thank you !

Done in a very timely manner !

the claim went so smooth and quick without any issues.

Filing a claim is simple, and payment is very quick. Couldn’t ask for a better service.

Best insurance ever, every time I call I am greeted with the most pleasant customer rep, they pay fast and I rarely have any issues with a claim. They even paid me back all of my bill when i had a payment plan that wasn't paid off yet. They are awesome and I am so happy with the service.

I was referred to Healthy Paws by a friend, he had such great experiences with the coverage and ease of claims. I wasn't sure if I would need pet insurance when I adopted my Z, but I'm SO glad I did. She is a great dog, but she likes to chase bunnies, and injured her doggie "ACL" running a few weeks ago. I was told how expensive the surgery was, and I don't know what i would have done without Healthy Paws covering much of the costs. I was nervous about submitting claims, but they were processed very fast and I had my reimbursement in a week. I use the Healthy Paws app and just upload the invoice from the veterinarian, so so easy. My Z is recovering well and I am so glad this experience went so well!

Claims are processed quickly; the website is very user friendly. On the rare occasion I’ve had to call customer service, they’ve been great.