Quick and easy claims process.
Quick and easy claims process. Customer service is very helpful with any questions
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Bullmastiff
- AGE OF PET: Over 11 years
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Quick response.
I like how now the Vet's office can send in the paperwork electronically and I receive a response from Trupanion on my phone within minutes. I like that.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Super nice and easy to work with and had a quick solution
Super nice and easy to work with and had a quick solution
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED: Pomeranian
- AGE OF PET: Over 11 years
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James was excellent.
James was excellent. I have not used the insurance yet so I help the coverage is as great as is.
- INSURER:
Trupanion
- POSTED: 07/26/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very slow; claim denial without explanation
We have found PetsBest to be very slow in processing claims .. over a month. So far, the two claims we've submitted have been applied to deductible, with the exception of a portion of one claim that was denied with the explanation: "services claimed do not meet policy provisions." This was for a blood panel workup -- "comp panel - lytes - CBC in house". Nowhere in the policy are "provisions" stated. We have no idea why the claim was denied.
- INSURER:
Pets Best
- POSTED: 07/25/2021
- BY: Gabrielle
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Great experience with Trupanion!
The response to the claim was almost instant and the payment reimbursement just as quick. Thanks so much
- INSURER:
Trupanion
- POSTED: 07/25/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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You made the ease of our first claim so seem less while we worried about our dog.
You made the ease of our first claim so seem less while we worried about our dog. Thank you.
- INSURER:
Trupanion
- POSTED: 07/23/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Easy claims process, quick payment
The claims process is pretty easy and Trupanion pays claims quickly. For the record, I almost never recommend anything to anybody because my preferences are seldom the same as theirs. However, I recommend Trupanion to anyone I think could use it.
- INSURER:
Trupanion
- POSTED: 07/21/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Trupanion is always there for me and my pets.
Trupanion is always there for me and my pets. It's nice to know that I don't have to pick and choose what treatment I can afford since Trupanion has my back.
- INSURER:
Trupanion
- POSTED: 07/21/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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