5
out of 5
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5
out of 5
Very helpful with providing all of the information I needed & preapproval process for my dog’s immediate surgery.
Very helpful with providing all of the information I needed & preapproval process for my dog’s immediate surgery.
- INSURER: Trupanion
- POSTED: 05/19/2020
- BY: Josefina
- BREED: American Pitbull Terrier
- AGE OF PET: Over 11 years
5
out of 5
Payment method not preferred
I preferred when the vet was able to submit and we only had to pay the difference. Trupanion’s amount was sent to the vet in a check and the customer didn’t have to worry about that portion and getting reimbursed for it.
- INSURER: Trupanion
- POSTED: 05/18/2020
- BY: Irwin
- BREED:
- AGE OF PET: 7 - 10
1
out of 5
I was told by this employee who is not a vet that all cases of ear infections are caused by allergies in dogs.
I was told by this employee, who is not a vet, that all cases of ear infections are caused by allergies in dogs. This is either a lie to use as an excuse to deny my claim, or it is outright wrong. Either way she is not qualified to make this opinion. She was reluctant to give me information about filing an appeal. She seemed very dishonest and I am extremely unhappy about this experience.
- INSURER: Trupanion
- POSTED: 05/18/2020
- BY: Amanda
- BREED: Chinese Crested
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
Professional customer service timely service request completed and caring interest in my pet Cocoa.
Professional customer service, timely service request completed, and caring interest in my pet, Cocoa.
Thank you!
- INSURER: Trupanion
- POSTED: 05/18/2020
- BY: Margaret
- BREED: Havanese
- AGE OF PET: 7 - 10
5
out of 5
So Glad I Have This Insurance
It is so very easy to file a claim on line. After filing an immediate response comes that your claim has been filed. Within two days, you receive news of your claim and the amount of money you will be reimbursed. If you want to talk to a real human, the call line is always manned with a really nice human!
- INSURER: Trupanion
- POSTED: 05/16/2020
- BY: Camie
- BREED:
- AGE OF PET: 7 - 10
5
out of 5
5
out of 5
5
out of 5
I have been extremely happy with the assistance I have received.
I have been extremely happy with the assistance I have received. I will always have Trupanion insurance for any dog I may own
- INSURER: Trupanion
- POSTED: 05/15/2020
- BY: Jennifer
- BREED: Mixed breed
- AGE OF PET: Over 11 years