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Stephanie provided excellent service in helping me select the right policy for my pet! Would highly recommend working with her any time! Will refer!

I have been with ASPCA since we got our puppy in October of 2017. I have been pleased with the insurance and haven't had any issues. It's extremely easy to submit a claim online or using their app. The reimbursement can take place with direct deposit, and claims are handled in a timely manner. I would highly recommend this pet insurance.

Super impressed with the new process to submit a claim and how quickly the payment came to me.

Was easy and painless to submit claim. The claim was paid quickly. I've had insurance since I got my dogs at 8 weeks and have been very lucky that I haven't needed to use it but when I did it has been great!!

Love this insurance, it actually does what is says and they are reliable in every aspects . Recommend it 100%

The process has been smooth and easy.

We adopted a dog with seizures knowing that could not be covered, but having coverage for everything else is a blessing. Our beagle-basset mix certainly has a lot of unusual problems! Some of our vet bills have been extensive. Nationwide makes it easy to submit a claim and get reimbursed promptly.

I have Whole Pet with Wellness coverage. It isn’t cheap but it sure helped me out with two recent vet bills totaling near $1000. Since I had already met my deductible, I hoped for the full 90% reimbursement and I was not disappointed. Not only were the claims paid in full at the 90% level, they were paid and the money in my account within 5 business days (I signed up for free electronic payment of claims). It was an end to end easy and quick experience and I was very happy and impressed!

I could make this a long review detailing all the medical care needed and bills my 6.5 y/o sweet mixed terrier has accumulated but to keep it as short as possible: 1. It is extremely easy to submit a claim i.e. using the app, simply take a picture of the invoice and submit it-that’s it! 2. I have had them send messages requesting further information (maybe for the bill that was over 2,000.00 etc) and I asked them to contact the provider as I really didn’t have all the documentation that they needed. 3. I was frequently updated on the status of my claim and it has never taken long for the claim to be completed. Most importantly, from an emotional standpoint: If you have ever been faced with an emergency requiring an expensive diagnostic workup and hospitalization as well as ongoing astronomically expensive medical management for your pet—I’m sure many people have to make the heartbreaking decision for euthanasia as the medical bills are just overwhelming. I was faced with this, my dog had a bleeding ulcer and irritable bowel disease (I am told is similar to Crohn’s disease in humans). There was absolutely no way that I could have my best friend with his big brown eyes—euthanized. I actually wasn’t sure that Healthy Paws Insurance would cover everything or anything and I just had to put it out of my mind. I just kept telling the providers to do everything they could. I got calls from the University saying that they needed to do a certain procedure etc and that it would cost a certain amount and that I had to put half down. I think my first “half down” was about 2200.00 or more. Then there is the part where you make it through the testing, initial treatment and return home with a 24/7 regiment of frequent around the clock medications and tube feedings. That alone is exhausting but adding in all the other things one has to do in life—it feels unsustainable. The last thing a person needs is to deal with is insurance ie. requests to “provide documentation” to support the claim. I did receive a couple requests for more documentation but at my request—I think Healthy Paws did contact the medical provider (and in one case I had called medical records and ask them to send all information they could to the insurance company—I was told they had sent 83 pages of documentation for one short hospital stay) I was so tired I didn’t even read half the claim update information so I wasn’t sure Healthy Paws was paying for anything. When I finally did, I was very happy/relieved to see that they actually are an excellent company and reimburse according to your policy i.e. 80/20 or 90/10 etc. I can’t address or evaluate the other companies out there but you certainly will be in good hands with Healthy Paws. In this “day and age” the cost of veterinary care is unaffordable if you don’t have insurance. I highly recommend Healthy Paws for your choice of pet insurance as you never want to be faced with a decision in which you have to euthanize a pet because the medical care/treatment is unaffordable.

I love Nationwide Pet Insurance! It works great and the customer service people are terrific!