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I highly recommend Trupanion. The representatives are caring and always eager to help. The policy is easy to understand. I had one question about coverage before a treatment which they quickly and easily answered. I was able to proceed with treatment I could afford. The previous well known insurance I had for 7 years prior to the death of my dear Bodie was not. I was left with a bill in 2 days treatment so high I had to mortgage my house to pay it. I never received a word from the company except to say that nothing in the bill which was from an ER was covered. Never a word of condolence. I have been so satisfied with my dealings with Trupanion. Spinner has been insured with them since 2013 as well as Cricket, the 'baby' we got in 2013 to keep Spinner (and us) from grieving himself to death. When I called to inquire about insurance for them the Trupanion rep was so compassionate, caring and helpful. At my age I only wish everything in my life was as easy as Trupanion. I never had to face this with my children, grandchildren or great-grandchildren. Thank you and bless you Trupanion and all who have helped me over the years.

I got pet insurance for my puppy several weeks after I got here. I decided to do the Wellness plan as well and it has been great. They are very quick with claim acceptance, clear with reasons why they will or won't pay and I receive my payment in my bank acct within a couple days. Overall a wonderful experience!

It seems to take a very long time for a claim to be settled. I checked on my last one two weeks after mailing it in, and it still hadn't been put into the system yet. Having an App that I could submit my claim would be easier for me and I would think it would make things faster on the other end too. Otherwise this is great Pet Insurance...affordable price for nice coverage...just be prepared to wait a while to see the claim get settled.

Very easy website to use and nice follow up. We had a long drawn out process with difficult surgeries, and at least the insurance part was easy!

Nationwide Pet Insurance is fantastic! Provides great peace of mind when you know you're covered for just about everything for your pet. Highly recommend , great for preventative measures like teeth cleanings and shots to also emergency care you made need unexpectantly

I have had this insurance now on 4 of my golden retrievers. It is invaluable and gives me comfort knowing there is help if my pet needs expensive medical treatment. My dogs travel a good bit as I show them in obedience. Because of this they require all updated vaccines, check ups, etc. When one of my golden retrievers got sick, we discovered he had to have his gallbladder out. Can't say enough about the coverage from this insurance meant to us. It enabled us to do the surgery in the least invasive way. I felt I owed that to my boy, who just had gotten back from competing at Westminster in obedience in New York. We were thrilled to be able to do this with the shortened recovery time.

Love being able to use Vitus Vet App

Professional and responsive customer service with any question and problem I have. Very prompt in settling and paying the bills/ invoices that submit for payment.

Thank you VPI you are the best.

I am very impressed with the professionalism and personal care that I have received recently on my last two calls/conversations when I have called with questions.