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Response time is incredible! No back and forth with questions, request for more info. Could not be easier. Well worth having this insurance. The best!

I can't say enough about how easy Nationwide's claim process is. The website is user friendly, straight forward to upload documents (receipts etc) and lets you know exactly where you are in the process. The explanation of benefits makes everything so easy. Very happy customer so far.

The insurance is great the customer service Representatives I have spoken too are very caring always asking how is Wrinkles.The claims aren’t very easy process.i have recommended this insurance to others,keep up the good work

Everything was handled with proper communication and settlement was extremely prompt.

Our Siberian Husky has been with Embrace since he was 8 weeks old and he is now 7 years old and we have had to file claims and never had a problem with them. They respond within the time frame they say they will and we have the money deposited directly into our bank account. Also, if I've called or emailed with a question it was met with a friendly, courteous response. My husband and I always recommend Embrace when talking to other pet owners.

Cover stuff for pre existing esp on a per you for from a rescue

Excellent Service

I've known about pet insurance for years. I've looked into it, made calls, questioned it and then didn't do it. I had all the typical excuses, and justified waiting. My daughter adopted her own dog and immediately signed up for this insurance. She inspired me to take a look at it once again. My dog is now 7 was 6 when I decided on paying for insurance. Miller is a very healthy dog, no issues but I realized he was starting to get older. I thought, well maybe this is the time to take on monthly insurance for him. I work for a financial professional and I know that insurance is a hedge against what could happen, you hope you never need it but are grateful it's there when you do. Miller sustained a leg injury a few weeks ago, he will need surgery, I am so grateful I made this decision. I encourage you to do it, I will add a puppy to the policy when I get another puppy. I will never be without it again because it's been the best decision I could've made.

My cat is currently in the process of being diagnosed. IT IS expensive going to the vets and ERs.. It was the main reason I got pet insurance - for when something hits, I'll need coverage. Everything has been so exhausting, stressful, and scary. The exception is trupanion. I submit my bills, and there are zero surprises. It's so appreciated - thank you.

The policy is straight forward and easy to understand. Customer service very helpful! Claim process is easy and not at all stressful! Great coverage for my German Shepherd!!