They are the best!
I have had pet insurance for over 20 years. I started with that Nary pet insurance which was then taken over by Nationwide pet. I find them to be excellent in their customer service and I will continue to have pet insurance on all my animals as if we go into the future.
- INSURER:
Nationwide
- POSTED: 11/19/2019
- BY: Jill
- BREED: Bichon Frise
- AGE OF PET: 0 - 3
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Pretty slow
Sent a claim in mid September; just got notice mid-November of decision. I understood it would go to Deductible, but 2 months is entirely too long for processing a rather obvious claim. Prior insurance was more expensive but claim turnaround much faster.
- INSURER:
Pets Best
- POSTED: 11/19/2019
- BY: Patricia
- BREED:
- AGE OF PET: 7 - 10
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really caring customer service and really fast claim reimbursement
really caring customer service and really fast claim reimbursement
- INSURER:
Nationwide
- POSTED: 11/17/2019
- BY: GRACE
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Very easy to submit claims and new payment option makes things simple
Was very satisfied with the service I received. will highly recommend to friends and family.
- INSURER:
Nationwide
- POSTED: 11/17/2019
- BY: Jantis
- BREED: Shih Tzu
- AGE OF PET: 7 - 10
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Appreciate the coverage
My cat became sick very rapidly and died unexpectedly..no time left for extensive tx. claims were not extensive and I had no expectation of reimbursement. i submitted claims w/o really thinking about details..just grieving..all were respectful of that except the vet, but that told me all I needed to know. We have since added Buster and appreciate this coverage.
- INSURER:
Pets Best
- POSTED: 11/16/2019
- BY: Marcia
- BREED: Persian
- AGE OF PET: Over 11 years
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appreciate pet insurance in quick review & return payment for jasper's accumulated vet bills
was very pleased with the vet insurance in accepting the accumulated weekly injections bills for jasper and paying for them. service was quick as well. thank you.
- INSURER:
Nationwide
- POSTED: 11/15/2019
- BY: Donna
- BREED: Poodle
- AGE OF PET: 7 - 10
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Great Insurance
I've been with Nationwide/VPI since 2006 and have been very happy with pet insurance, even though the costs go up yearly due to the age of my 2 yorkies, but would not know what to do without insurance
- INSURER:
Nationwide
- POSTED: 11/14/2019
- BY: Kathleen
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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Great product, great service and now much improved payment turnaround time! Thanks!
I don't know what has changed, but what used to take 4-6 weeks to get paid is now days to less than a week. That alone keeps me from looking at other insurers options. Submitting the claim is a breeze on the Vitus App, and now payment through CQP, and quick turnaround on same is absolutely fabulous! I don't have to worry about affording and providing care to my fur baby for those emergency situations that add up quickly. GREAT JOB NW PET!
- INSURER:
Nationwide
- POSTED: 11/14/2019
- BY: Terrie
- BREED: American Eskimo Dog
- AGE OF PET: 7 - 10
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