Fantastic claims process!
Super easy claims process. I was reimbursed in 1 day!
- INSURER:
Lemonade
- POSTED: 09/29/2021
- BY: Heather
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Dr
Fast, no nonsense service, quick reimbursement for preventative shots
- INSURER:
Lemonade
- POSTED: 09/29/2021
- BY: Emil
- BREED: Kerry Blue Terrier
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Easiest most stress free experience
The claim was like a live chat format. They asked for the information needed, I provided and literally with in minutes it was approved ! Was so easy and really takes the stress out of the whole situation. So glad I got this insurance for my fur baby!
- INSURER:
Lemonade
- POSTED: 09/29/2021
- BY: Kim
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Great Pet Insurance
Great coverage, constant communication for customer service team, quick response when filing a claim. Easy to navigate website.
- INSURER:
Lemonade
- POSTED: 09/29/2021
- BY: Rob
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Good price, ease to claim
The price is very cheap and easy to claim.
- INSURER:
Lemonade
- POSTED: 09/29/2021
- BY: Jason
- BREED: Poodle - Standard
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Lemonade has done a great job in claim and assistant
Lemonade has done a great job in communicating and assistant with my claim.
The assistant helped me to figure out the details of the policy one by one as well as contacted the vet to understand the details of each payment to help me get claim approval smoother and sooner. She is always very patient and friendly.
- INSURER:
Lemonade
- POSTED: 09/29/2021
- BY: Spencer
- BREED: Shiba Inu
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
Quick response
Very informative and pleasant
- INSURER:
Lemonade
- POSTED: 09/29/2021
- BY: Rosa
- BREED: Mixed Breed Small (10-20 Lbs)
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Don't waste your money - Horrible!
Takes forever to have a claim processed. Then they deny almost everything, anyway possible. For instance, my dog had an ear infection when we rescued her as a puppy. Waited the period for "illness" coverage, filed claim and it was denied. Some 8 months later, she got another ear infection, submitted claim and it was just denied "as a pre-existing condition" from the original ear infection. An ear infection, in a different ear is a pre-existing condition, come on! Just cancelled my policy, and wasted almost a year of payments. Stay away, from this insurer!
- INSURER:
Pets Best
- POSTED: 09/28/2021
- BY: Vincent
- BREED: Mixed Breed Medium (20-70 Lbs)
- AGE OF PET: 0 - 3
Did you find this review helpful?
Yes
No
"Unhappy Customer"
Unfortunately, I have been with your company for quite some time and never get reimbursed. I have heard the same from others. If I get a new puppy I will not go with Trupanion.
- INSURER:
Trupanion
- POSTED: 09/28/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
Excellent Service
Prompt, efficient handling of 3 claims.
- INSURER:
Trupanion
- POSTED: 09/28/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No