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My 6 month old puppy was playing in the house and started screaming. At 5lbs, he broke his leg and needed surgery requiring a metal plate and screws. The cost, $6k. But there truly is no cost when it comes to the live and comfort that your pet provides. Within a week I started my claim with healthy paws. I called to make sure I had all the necessary documentation and was helped by a kind man. Then I uploaded the information using their app. I received an update to my email every few days letting me know what the status of my claim was. Within 10 business days, my claim was processed and funds were directly deposited into my account. Not to mention I received a follow up email checking on how my baby was doing. I would highly recommended this insurance and I am thankful that I got it. Great company, easy claim processing, and super caring.

Easy to sign up and customize my plan.

Very good response to all of my questions

Friendly, efficient staff and willingness to pay bills.

always very helpful, truthful, honest, and responsive when I submit a claim. Thank you for being there for us and providing exceptional service all these years!

Rick was EXCELLENT in helping me get our new puppy on the right insurance. The prices are fair, the coverage is better than most and customer service is what sets your company apart from others! Thank you for helping our family's transition to having a puppy a little easier!

We have had Healthy Paws pet insurance on our Labrador Retriever since she was a baby. We have had to submit claims several times, and Healthy Paws has made submitting claims very easy, their customer service is helpful. She just had to have major surgery on her leg and Healthy Paws was right there to support her and reimburse us for the very expensive surgery. You can choose the amount of coverage you want, which will determine your monthly premium.

Pet Insurance is a wise investment when talking about the healthcare of my animals. Payments for injuries go out quickly and customer service is wonderful.

You've always been responsive. Reimbursed fairly

The representative answered all my questions without hesitation and sent me the form I need with an explanation of what I am supposed to do. I have no issues. My vet ha Trupanion information on their counter.