You have been fair and quick when dealing with my pets issues.
You have been fair and quick when dealing with my pets issues.
- INSURER:
Trupanion
- POSTED: 09/01/2022
- BY: Julie
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Extreme lack of communication
Communication on what was missing to finish my claims were terrible
- INSURER:
Trupanion
- POSTED: 09/01/2022
- BY: Maria
- BREED:
- AGE OF PET: 0 - 3
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You oversold and then didnât seem to cover anything.
You oversold and then didnât seem to cover anything. No coverage for prevention, exams, anything that was ongoing such as an ear infection.
- INSURER:
Trupanion
- POSTED: 09/01/2022
- BY: Christine
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Crystal was very efficient warm and compassionate.
Crystal was very efficient, warm and compassionate. She answered my questions about insurance coverage for my pet and listened politely while I explained the diagnosis. Itâs not a good day when your treasured, best friend develops a medical condition, but the good news is Iâm glad I invested in Trupanion which will help with further treatment!
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Jeanne
- BREED:
- AGE OF PET: 7 - 10
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so far the service has been excellent
so far the service has been excellent
- INSURER:
Trupanion Canada
- POSTED: 08/31/2022
- BY: Wendy
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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Staff was friendly helpful and knowledgeable
Staff was friendly, helpful and knowledgeable
- INSURER:
Trupanion Canada
- POSTED: 08/31/2022
- BY: Michele
- BREED:
- AGE OF PET: 7 - 10
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I was treated with respect Roxy was knowledgeable and very pleasant.
I was treated with respect, Roxy was knowledgeable and very pleasant. She gave me info I needed to file my claim and set reasonable expectations of howl long it would take and how the process works.
- INSURER:
Trupanion
- POSTED: 08/31/2022
- BY: Wendy
- BREED: Beagle
- AGE OF PET: 0 - 3
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As usual my experience with your Trupanion cusomer service agent was complete pleasant productive and everything I needed I got.
As usual, my experience with your Trupanion cusomer service agent was complete, pleasant, productive and everything I needed, I got. I mentioned to herbthat I. Onsider Trupanion to be the very best of any compny I have ever dealt with in my 70 years on the planet and that she did nothing to counter my immense satisfaction. Please keep on recruiting personnel with more like her. Looking forward to many more years of association and opportunities to recommend Trupanion to pet owners I meet.
- INSURER:
Trupanion Canada
- POSTED: 08/31/2022
- BY: Rick
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Trupanion is always very helpful and knowledgeable.
Trupanion is always very helpful and knowledgeable. The claims are paid very quickly. I always recommend Trupanion to anyone who is looking for pet insurance.
- INSURER:
Trupanion Canada
- POSTED: 08/31/2022
- BY: Karen
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Very professional and fast servise
Unfortunately, I had to submit two claims recently and your team was amazing. I received my refunds very quickly. Thank you.
- INSURER:
Trupanion Canada
- POSTED: 08/31/2022
- BY: Tetyana
- BREED:
- AGE OF PET: 0 - 3
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