No one picks up the phone or responds to emails
You have no problem collecting the monthly fee but I've yet to be able to speak to anyone?????
- INSURER:
Pets Plus Us
- POSTED: 09/02/2022
- BY: Karen
- BREED: Cairn Terrier
- AGE OF PET: 7 - 10
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Pleasantly Surprised with Awesome Customer Service
I signed up and had a few claims for gastro and then eyelid issues/surgery for my puppy. Claims were easy to submit and processed quickly. I had some issues with getting a reimbursement to process, but no fault of Furkin's. My bank's transit number issue, but I hadn't noticed the money hadn't been deposited. So Furkin had reached out to me to follow up and make sure I was getting my money back. I love that an insurance company is actually calling to make sure they pay me! The staff have always been helpful and friendly. The price for the coverage is fantastic, but I will see what the rates look like as my pup ages.
- INSURER:
Furkin
- POSTED: 09/02/2022
- BY: Amy
- BREED: Affenpinscher
- AGE OF PET: 0 - 3
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Dog healthy
Paid majority of healthy dog visit. Pricey to carry this insurance
- INSURER:
ASPCA
- POSTED: 09/02/2022
- BY: SHIRLEY
- BREED: Affenpinscher
- AGE OF PET: 7 - 10
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Due to the fact I requested claim be submitted 3 months ago & after 5 calls & Dr Reganâs help you didnât have invoice.
Due to the fact I requested claim be submitted 3 months ago & after 5 calls & Dr Reganâs help you didnât have invoice. While on phone with TRUPANION i called LSAH for the 6th time a seasoned front desk employee sent the invoice over to Trupanion. Within minutes I receive email from Trupanion that invoice & documents had been received & processed. Thank you.
- INSURER:
Trupanion
- POSTED: 09/02/2022
- BY: Margaux
- BREED: Labrador Retriever
- AGE OF PET: 0 - 3
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Because you are Professionals.
Because you are Professionals.
- INSURER:
Trupanion Canada
- POSTED: 09/02/2022
- BY: David
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Trupanion is great companion.
I'm so happy that we enrolled in Trupanion. It has helped tremendously. I just wish more was covered.
- INSURER:
Trupanion
- POSTED: 09/02/2022
- BY: Robin
- BREED:
- AGE OF PET: 0 - 3
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Customer service great people to talk to who are very knowledgeable pleasant price competitive
Customer service, great people to talk to who are very knowledgeable, pleasant, price competitive,
- INSURER:
Trupanion Canada
- POSTED: 09/02/2022
- BY: Jackie
- BREED: Siamese
- AGE OF PET: 7 - 10
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Everything was processed quickly.
Everything was processed quickly.
- INSURER:
Trupanion
- POSTED: 09/02/2022
- BY: Joan
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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itâs good to have and customer service is always helpful
itâs good to have and customer service is always helpful
- INSURER:
Trupanion
- POSTED: 09/02/2022
- BY: Nancy
- BREED: Mixed breed
- AGE OF PET: 0 - 3
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Excellent service!
Excellent service!! Great communication
- INSURER:
Trupanion
- POSTED: 09/02/2022
- BY: Virginia
- BREED: Mixed breed
- AGE OF PET: 7 - 10
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