Overall positive experience with ins.
I think your ins. program has improved. I was surprised at how quickly I received a response. I have had your ins. for years and I am very satisfied. My only suggestion is that you review your recurring illness policy and perhaps make it more appropriate to reality-illnesses recur and/or take longer than expected to resolve, just like in people. If someone is paying ins. for years and rarely making claims, I would think that some fairness should be involved by your company.
- INSURER:
ASPCA
- POSTED: 10/07/2012
- BY: Janet
- BREED: Shetland Sheepdog
- AGE OF PET: 7 - 10
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Got ripped off
I thought when i had my dog spaded, the insurance would cover it. Wrong,it was lumped in with wellness care.I think that should fall under surgical cost? O that's right only you put $200 out and $500 i paid thats nice profit 300 bucks. Sorry for not reading fine print.
- INSURER:
Embrace
- POSTED: 10/05/2012
- BY:
- BREED: Goldendoodle
- AGE OF PET: 0 - 3
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Fabulous service
Embrace has always been quick, efficient and quite easy. The rep that I email with is very accessible and FAST. I am very satisfied with this service.
- INSURER:
Embrace
- POSTED: 10/04/2012
- BY: Sharon
- BREED: Golden Retriever
- AGE OF PET: 0 - 3
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Great job on Wellness claims
Embrace has been great in processing the wellness claims. I haven't had to file any other type of claim recently, but I can say that the customer service at Embrace is always great. They are super friendly and informative. Sometimes a little slow in processing, but they always get it done!
- INSURER:
Embrace
- POSTED: 10/02/2012
- BY: Laura
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Fast reimbursement
Cannot say anything but great about Embrace's quick reimbursement for my both of my dogs' neutering bills. I am very happy with the Wellnes program!!!
- INSURER:
Embrace
- POSTED: 09/29/2012
- BY: Patricia
- BREED: Cocker Spaniel
- AGE OF PET: 0 - 3
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Excellent!
Very good customer service. They take the time to listen. I fax my claims and receive a response the next day through email saying that they received the claim and will send a reply within twenty four hours. I have direct deposit, and I feel this is the best way to go. My cat, Oreo, is 10 years old and recently diagnosed as a diabetic.
You're the "Best".
- INSURER:
Pets Best
- POSTED: 09/28/2012
- BY: Deborah
- BREED: American Shorthair
- AGE OF PET: Over 11 years
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Without tru panion my dog puppy would not be here!
My bull mastiff was 11 months old when he collapsed for the first time. We brought him to the emergency room to find out be has what is called super ventricular tachycardia. Long story short my doctor bills were over 7,000.00 dollars and tru panion paid 90% of every bill after the $500 deductible was paid. They also cover 90% of his heart medication that he will be on for the rest of his life. Thankyou to Tru Panion for saving my dogs life. Your company is #1 in our eyes.
- INSURER:
Trupanion
- POSTED: 09/26/2012
- BY: Anthony
- BREED: Bullmastiff
- AGE OF PET: 0 - 3
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Without tru panion my dog puppy would not be here!
My bull mastiff was 11 months old when he collapsed for the first time. We brought him to the emergency room to find out be has what is called super ventricular tachycardia. Long story short my doctor bills were over 7,000.00 dollars and tru panion paid 90% of every bill after the $500 deductible was paid. They also cover 90% of his heart medication that he will be on for the rest of his life. Thankyou to Tru Panion for saving my dogs life. Your company is #1 in our eyes.
- INSURER:
Trupanion Canada
- POSTED: 09/26/2012
- BY: Anthony
- BREED: Bullmastiff
- AGE OF PET: 0 - 3
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Healthy Paws: Outstanding Experience!!
It had only been 2 months since we signed up with Healthy Paws and unfortunately our pet needed to be hospitalized due a severe stomach problem. The total cost was $3,300. Our claim was processed expeditiously and we received the proper reimbursement. We also received a follow-up Email inquiring as to our pets recovery. Needless to say, I would highly recommend Healthy Paws to anyone who would listen!!
- INSURER:
Healthy Paws
- POSTED: 09/25/2012
- BY: Robert
- BREED: Cockapoo
- AGE OF PET: 7 - 10
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Very satisfied with them!
I've had insurance on my dog for over two years and have had little to no problems with any of the claims I've submitted. I would like to see any changes you make to enhance your insurance take affect immediately instead of waiting for the next policy renewal.
- INSURER:
ASPCA
- POSTED: 09/22/2012
- BY: Jerome
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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