Claims processed quickly!
The claims are processed very quickly. I was a little disappointed that not one of my claims was paid. I know some things are not covered, but I was told that I was fully covered from day one of policy, no waiting period, through my vet's office. I don't understand how everything can be pre-existing. She is only 6 months old. Please enlighten me. Thanks
- INSURER:
Trupanion
- POSTED: 05/10/2023
- BY: Paulette
- BREED:
- AGE OF PET: 0 - 3
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Very Timely Service
MetLife has provide us with very prompt and timely service. Ease of working with them is wonderful.
- INSURER:
MetLife
- VETERINARIAN:
MDVeterinary Surgical Services
- POSTED: 05/09/2023
- BY: Dean
- BREED: Mixed Breed Large (Over 75lb)
- AGE OF PET: 4 - 6
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Nancy C.
The ease and time it took to register was great.
- INSURER:
Trupanion
- POSTED: 05/04/2023
- BY: Nancy
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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excellent company
This company is true to its' word. After my deductible, they have paid 90% of my young dog's oncology and vet bills. I would never have been able to afford this treatment. They answer all calls promptly and with a satisfying answer. Claims process is easy and reimbursement is quick! I HIGHLY recommend them
- INSURER:
Pets Best
- POSTED: 04/30/2023
- BY: Sharon
- BREED: Pitbull
- AGE OF PET: 0 - 3
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I love Trupanion
Quick reply and reimbursement.
- INSURER:
Trupanion
- POSTED: 04/30/2023
- BY: Iris
- BREED:
- AGE OF PET: 0 - 3
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Everything about Trupanion has been awesome
Everything about Trupanion has been awesome
- INSURER:
Trupanion
- POSTED: 04/28/2023
- BY: Janice
- BREED: Siberian Husky
- AGE OF PET: 7 - 10
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New customer
The description of your services were very thorough. When I had questions, the rep. that I spoke with was very knowledgeable and helpful and assisted me with my concerns right away!
- INSURER:
Trupanion
- POSTED: 04/28/2023
- BY: Dwayne
- BREED: Dachshund - Standard Smooth Haired
- AGE OF PET: 0 - 3
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Transparent Customer Care
I was able to ask as many questions as needed to assist me in making an informed decision.
- INSURER:
Trupanion
- POSTED: 04/11/2023
- BY: Tammy
- BREED: Aussiedoodle
- AGE OF PET: 0 - 3
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Questions were answered promptly with knowledgeable information.
Questions were answered promptly, with knowledgeable information.
- INSURER:
Trupanion
- POSTED: 04/02/2023
- BY: Rose
- BREED: Miniature Goldendoodle
- AGE OF PET: 0 - 3
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1 comments
POSTED: | BY: Cindi Teague
I have experienced frustration at times with the filing. Getting the correct documents from the physician required to process the claim has been difficult.