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I am a little disappointed in the length of time to process my claim.

I think it was incorrect to deny our claim for the partial Caudectomy. Yes, Trooper already had the skin growth but he had never licked or chewed it before. He had never paid any attention to it! Trooper has been extremely stressed because, due to covid 19, we had extended family living here from March 21 to early August. This included 3 adults, another dog, and a toddler who chased Trooper nonstop. Trooper is a very anxious dog and started obsessively licking and chewing the growth on the tip of his tail to the point of making it bleed. Our vet said the partial caudectomy was the only solution.

Love Trupanion,, always there for us...

A pleasure to deal with. Just filled out the form. Sent copies of the Vet Record and Bill and Voila! Thank you

Nationwide has provided great coverage at a reasonable price through my wife's work for both of my dogs. Probably has been close as far expenses vs premiums would have been, but the knowledge that it will cover 90% of potential issues keeps our mind at ease. Have not had a problem getting any claims paid, and paid quickly.

The insurance claim was easy to file

I was amazed of the ease of submitting paperwork for Bolt visit to the vet. I was even more amazed when I received a refund check for his visit to the vet. I am very pleased and happy I chose Nationwide for my Bolt's care.

Excellent customer service and now the turn around time on claims is super fast. Direct deposit is a great feature for receiving funds fast.

Very quick and efficient.

Always sincere and helpful. Great company