5
out of 5
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5
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5
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5
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5
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Trupanion is wonderful - I cannot overstate the compassion and competence of the staff when I call.
Trupanion is wonderful - I cannot overstate the compassion and competence of the staff when I call. And not only would I recommend Trupanion - I DO recommend Trupanion, quite wholeheartedly and regularly!
- INSURER: Trupanion
- POSTED: 05/24/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
5
out of 5
Verified
Amazingly easy, super efficient, unbelievable turn around of claim processing and receiving payment.
My husband told me not to continue with the insurance after our free month from the breeder. I decided to continue with it as the monthly premiums were very reasonable. We had a chocolate lab that passed away two years ago from cancer and the bills were ridiculous. Our puppy was from a very reputable breeder so his thought was "What could go wrong?" At about 6 1/2 months our puppy started to limp. He's a very active little guy and our vet thought that it might be a bruise. After 10 days the limp continued and we saw an orthopedic specialist. Our little guy was diagnosed with elbow dysplasia. So glad I kept the insurance. There is no guarantee that your puppy is going to be free of any disease or defect. We did everything right and i wouldn't trade my love bug in for anything. I cant say how amazingly simple Trupanion has made our life. We paid our deductible and they paid the 90% as quoted. I just emailed the bill for his surgery on Friday and it was approved Sunday morning and payment is on its way. This has been a very incredible experience for me and needless to say my husband is thankful that i didn't listen to him for a change:) Thank you Trupanion for making our experience amazing. I would absolutely recommend Trupanion to anyone that is planning on adopting a companion.
- INSURER: Trupanion
- POSTED: 05/23/2021
- BY: Judith
- BREED: Labrador Retriever (Black)
- AGE OF PET: 0 - 3
5
out of 5
Glad we have Healthy Paws Insurance!
We purchased this plan just about 2 years ago when we first adopted our puppy. Last year we bought a second policy for another puppy we adopted. I am so glad we decided to protect our pups. Our young dog suddenly needed TPLO surgery. Healthy Paws has been a blessing between getting all the diagnostic tests (x-rays, etc) done to helping pay for the meds she needed while she waited for surgery. Most claims are processed and reimbursement mailed out within 1-2 days of filing the claim. While the surgery claim took longer and it took a couple of phone calls for me to understand fully what they needed, once we had all of this, the claim was processed quickly and every customer service rep I spoke with was very friendly and helpful.
- INSURER: Healthy Paws
- POSTED: 05/18/2021
- BY: Elisha
- BREED: Pitbull Mix
- AGE OF PET: 7 - 10
5
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5
out of 5
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5
out of 5
Verified